9
Computer software; computer software for demographic and marketing analysis and analysis of customer feedback and collection of customer data; computer software for creation and administration of advertising and marketing initiatives; customer service software; computer communications software for connecting users of electronic communications networks; computer communications software to enable users to converse electronically; computer communications software to allow users to interact by means of electronic communications networks; communications software for use in enabling real-time interaction between users of electronic communications networks; computer communications software to allow access to business account information by means of local and global computer networks; computer e-commerce software to allow users to perform electronic business transactions; computer communications software to allow users to transfer files by means of electronic communications networks; instruction manuals in electronic format
35
Customer relations, customer assistance, analysis of customer feedback and collection of customer data; demographic analysis; marketing consultation
38
Providing a computer network that enables communication between users of electronic communications networks (telecommunications); providing private online conversation areas by means of electronic communications networks for text, audio and/or video communications; electronic transmission of information, data, images, audio and video messages
42
Hosting and development of websites, including, hosting and development of websites for customer relations, customer assistance, analysis of customer feedback and collection of customer data; application service provider (ASP), including, application service provider (ASP) featuring software for customer relations, customer assistance, analysis of customer feedback and collection of customer data, and for creation and administration of advertising and marketing initiatives; design, programming, implementation and maintenance of software applications, including, of software applications for management of web-based customer relations, web-based customer assistance, web-based analysis of customer feedback and collection of customer data; advisory, consultancy and technical support related to computer software; design, programming, installation, up-dating, maintenance of computer software, including of, computer interactive communication software, of computer e-commerce software, of computer software for the collection, interpretation and management of customer feedback; computer systems analysis and integration; information technology services