09
Software [recorded programs]; downloadable computer
programs; recorded computer operating system programs;
software and software packages [recorded programs] enabling
the design, installation and execution of application
programs; software and software packages [recorded programs]
for implementation, support and maintenance activities;
software and software packages [recorded programs] dedicated
to risk management, internal control, regulatory compliance,
audit, cyber risk management, corporate social
responsibility, quality management, business continuity and
crisis management; software and software packages [recorded
programs] dedicated to governance, risk management and
compliance; software and software packages [recorded
programs] dedicated to environmental, social and governance
management; software and software packages [recorded
programs] for integrating the financial functionalities and
production and sales functionalities of a company; software
and software packages for customer service management;
software and software packages for managing the services of
a company; software and software packages [recorded
programs] for compliance tracking and monitoring of laws and
regulations in the field of risk management, internal
control, audit, cyber risk management, corporate social
responsibility and business continuity; downloadable
software for automating and accessing data and information
as well as for generating compliance reports in the fields
of risk management, internal control, audit, sustainable
performance, continuity and crisis management; software in
the form of application packages; software accessible and/or
downloadable online via global computer information networks
or from a website on the Internet
38
Telecommunications; communications by computer terminals;
telephone communications; providing access to a global
computer network; connection by telecommunications to a
global computer network; electronic messaging services;
rental of access time to global computer networks; providing
access to and rental of access time to a computer database;
transmission of texts, graphics, images, audiovisual and
multimedia information, documents, databases, address files,
glossaries, practical information provided online from a
computer database or the Internet network
41
Training services; arranging and conducting of colloquiums,
conferences, seminars, internships, congresses and
conducting of training workshops; professional training;
advice and consulting for companies in connection with
training; advisory services with respect to education,
namely, evaluating staff skills and qualifications; advice
and information services in connection with training
provided online from a computer database or the Internet
42
Software as a Service [SaaS]; software as a service [SaaS],
dedicated to risk management, internal control, audit, cyber
risk management, corporate social responsibility, quality
management, business continuity and crisis management;
software as a service (SaaS) services featuring software for
automating and accessing data and information as well as for
generating compliance reports in the fields of risk
management, internal control, audit, cyber risk management,
corporate social responsibility, quality management,
business continuity and crisis management; design,
development, installation, maintenance, updating or rental
of computers, software packages, computer systems and
software for third parties; computer programming services;
services involving information, consultancy and technical
support in connection with computers; design and development
of computer hardware and software; providing online
downloadable and non-downloadable operating software for
accessing and using a cloud computing network
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