09
Recorded content; media content; electronic databases;
software; system and system support software, and firmware;
utility, security and cryptography software; computer
software for the monitoring of computer systems; data
protection software; application software; office and
business application software; business process management
[BPM] software; computer software for business purposes;
enterprise content management [ECM] software; financial
management software; enterprise resource planning [ERP]
software; retail software; customer relation management
[CRM] software; communication and network software and
social networking software; data communications software;
media and publishing software; data and file management
software and database software; document management
software; application software for cloud computing services;
software for monitoring, analysing, controlling and
performing physical world operations; production support
software; web applications and server software; cloud server
software; content management software; e-commerce and
e-payment software; computer programs used for electronic
cash register systems; software for operating online shops;
cloud network monitoring software; software platforms,
recorded or downloadable; artificial intelligence software
and machine learning software
42
IT services (term considered too vague by the International
Bureau - Rule 13 (2) (b) of the Regulation); software
development, programming and implementation; software design
and development; design, maintenance, rental and updating of
computer software; development, updating and maintenance of
software and database systems; installation, maintenance,
repair and servicing of computer software; configuration of
computer firmware; configuration of computer software;
configuration of computer systems and networks; development
of internet platforms for electronic commerce; hosting
services (term considered too vague by the International
Bureau - Rule 13 (2) (b) of the Regulation), software as a
service [SaaS], and rental of software; providing temporary
use of non-downloadable software; cloud hosting services;
server hosting; hosting platforms on the Internet; creating,
maintaining and hosting the websites of others; data
warehousing [electronic data storage]; electronic data
storage; computerised business information storage;
enterprise content management services; platform as a
service [PaaS]; platforms for artificial intelligence as
software as a service [SaaS]; IT consultancy, advisory and
information services; consultancy and advice in the design
and development of computer hardware and software;
consulting services in the field of software as a service
[SaaS]; technical support services relating to computer
software and applications; data security consultancy; IT
project management; IT security services in the nature of
protection and recovery of computer data; monitoring of
network systems; rental of computer hardware and facilities;
outsource service providers in the field of information
technology; scientific and technological services; technical
consultancy relating to computer programming
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