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Die Internationale Marke wurde als Bildmarke am 04.04.2022 bei der Weltorganisation für geistiges Eigentum angemeldet.
Logodesign (Wiener Klassifikation)
#Quadrilateralen #Linien, Bänder #Mehrere Vierecke nebeneinander, verbunden oder sich überschneidend #Quadrilaterale mit dunklen Flächen oder Teilen von Flächen #Eine Linie oder ein Band #Dicke Linien, Bänder #Gekrümmte Linien oder Bänder (außer A 26.11.13)
| Markenform | Bildmarke |
| Aktenzeichen | 1670011 |
| Länder | 
|
| Basismarke |
Nr. 350572,
29. März 2022
|
| Anmeldedatum | 04. April 2022 |
| Ablaufdatum | 04. April 2032 |
Markeninhaber
P.O. Box 2220 22 Zarchin St.
4366248 Raanana
IL
4366248 Raanana
IL
Markenvertreter
Azrieli Sarona Tower- 53rd floor,
121 Menachem Begin Rd.
IL
Waren und Dienstleistungen
09
Computer software, downloadable computer software and
computer applications for use in the fields of employee and
customer experience and support incorporating omnichannel
routing, analytics, artificial intelligence, and automation
to perform functions for, workforce optimization, customer
journey optimization, performance management; computer
software, namely, application program interfaces for
integrated voice infrastructure and turnkey telephony
equipment; computer software for data gathering, processing
and analyzing of employee persona, employee engagement and
profile building, employee interaction behaviors with
customers, employee skills, employee customer satisfaction
scores, employee average handle time, employee education,
tenure, training, coaching, scheduling, schedule, policy,
program adherence, schedule, project preferences, goals,
evaluation history and past experience for the purpose of
improving customer service, experience and satisfaction,
improving employee and workforce performance and employee
empowerment in the field of employee work performance;
computer software for data management, analysis,
interpretation and identification of employee performance,
employee success modeling, employee behavioral analytics,
employee real-time analytics and guidance, employee agent
guidance and employee process automation, reporting and
decision support in the field of contact center operational
efficiency, customer service and experience for the purpose
of improving sales and marketing effectiveness, employee
work performance, employee empowerment and employee
flexibility within the contact/engagement center operation;
computer software in the field of audio search and
transcription technology, namely, software for collecting,
indexing, enabling searching of, and providing analytics
relating to recorded media; computer software in the field
of audio search and transcription technology, namely,
software for embedding phonetic search technology in
computer applications
42
Cloud-based computer software, namely, temporary use of
online, non-downloadable computer software and
non-downloadable computer applications for use in the fields
of employee and customer computer software incorporating
omnichannel routing, analytics, artificial intelligence, and
automation to perform functions for workforce optimization,
customer journey optimization, performance management;
providing temporary use of online, non-downloadable software
in the nature of application program interfaces for
integrated voice infrastructure and turnkey telephony
equipment; application service provider featuring software
for queuing, handling, logging, recording, monitoring,
tracking, supervising, managing, routing, disposition and
distribution of telephone calls, facsimile transmissions,
emails, social media, and web based messages to or from in
office or at home employees, contractors, subcontractors,
parties, callers or customers for use in the field of
customer service, customer support, inside sales,
collections, outside sales, and marketing; application
service provider featuring software for scheduling,
surveying, monitoring, supervising, rating, reviewing
managing, performance forecasting, call, video recording,
analyzing and training employees for use in the field of
customer service, customer support, inside sales,
collections, outside sales, and marketing; application
service provider featuring an application software
development tool for use in customizing telecommunication
service applications, namely, software for queuing,
handling, logging, recording, monitoring, tracking,
supervising, managing, routing, disposition and distribution
of telephone calls, facsimile transmissions, emails, social
media, and web based messages to or from in office or at
home employees, contractors, subcontractors, parries,
callers or customers for use in the field of customer
service, customer support, inside sales, collections,
outside sales, and marketing; and technical support
services, namely, troubleshooting of computer software
problems; computer software consultation; providing
information relating to computer software maintenance, use
and development
Die Bezeichnungen wurden automatisch übersetzt. Übersetzung anzeigen
Markenhistorie
| Datum | Belegnummer | Bereich | Eintrag |
|---|---|---|---|
| 29. November 2022 | 2022/48 Gaz | EM | Ablehnung |
| 29. September 2022 | 2022/39 Gaz | GB | Ablehnung |
| 04. April 2022 | 2022/25 Gaz | IL | Eintragung |
ID: 141670011