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Die Internationale Marke MODERN CHAT wurde als Wortmarke am 11.01.2021 bei der Weltorganisation für geistiges Eigentum angemeldet.
| Markenform | Wortmarke |
| Aktenzeichen | 1594957 |
| Länder | 
|
| Basismarke |
Nr. ,
11. Oktober 2024
|
| Anmeldedatum | 11. Januar 2021 |
| Ablaufdatum | 11. Januar 2031 |
Markeninhaber
7300 Ranch Road 2222,
Building 1
US
Building 1
US
Markenvertreter
550 S. California Ave., Suite 300
Palo Alto CA 94306
US
Waren und Dienstleistungen
35
Online media monitoring services to collect and analyze
online interactions between businesses and consumers;
providing business information services in the field of
customer service, customer support and customer engagement;
business consultation services, namely, measuring customer
service agent performance and enhancing customer care;
business consultation services, namely, providing customer
engagement tools; business consulting services in the field
of online social media monitoring and analysis for business
or commercial purposes; business management services,
namely, providing information, data asset and brand
management services; providing business information services
in the fields of brand measurement, advertising
effectiveness and public opinion monitoring; business
consultation services, namely, social media strategy,
managing and enhancing customer care through social
interactions and managing and enhancing customer
relationship management; providing advertising, marketing,
customer loyalty services and customer club services, for
commercial, promotional and/or advertising purposes,
customer support advice and information about customer
services and product management and prices on internet sites
in connection with purchases made over the internet, and
customer engagement consulting in the nature of managing and
enhancing customer interactions in the field of social media
and brand management
38
Electronic communication services, namely, providing
electronic messaging services and electronic transmission of
text, data, graphics, images, documents and multimedia,
including via mobile handheld devices and via wired and
wireless communication devices; providing communication
services to connect businesses and customers via electronic
messaging and transmission of text, data, graphics, images,
documents and multimedia in a secure environment; global
communication services, namely, providing a live messaging
interface for businesses to connect with customers through
text, image, voice and video messaging; electronic
transmission of analog, digital, and optical data from
social networks via a global computer network; global
communication services providing online forums and
electronic messaging in the field of social networking to
connect businesses with customers via the internet;
communication services, namely, transmission of audiovisual
and graphical communication data through telecommunications
networks, wireless communication networks, the internet,
information services networks, data networks, global data
networks, and satellite computer systems; transmission of
information through telecommunication networks and satellite
transmission; providing messaging to customers to facilitate
interactions, connections, digital messaging and
conversations with customers
42
Providing online non-downloadable software enabling
businesses to provide and obtain customer support, to assist
in providing customer engagement tools, marketing, customer
care, online commerce, and messaging to customers, and for
facilitating interaction, connections, and digital
communication and messaging conversations; providing
temporary use of online non-downloadable software for
businesses and customers to engage with each other via
electronic messaging and transmission of text, data,
graphics, images, documents and multimedia; providing
temporary use of online non-downloadable software for
enabling businesses to provide customer support, to assist
in providing customer engagement tools, marketing, customer
care, online commerce, and messaging to customers; providing
online non-downloadable software enabling to connect
businesses and customers, namely, software for businesses to
design, configure, and automate personalized customer
experiences by delivering actionable mobile messages or
other electronic communications; providing temporary use of
online nondownloadable software to provide a conversational
interface between consumers and businesses by permitting
businesses to communicate with their customers for the
purposes of providing technical support, customer support,
customer engagement, customer service, promoting products
and services for sale via a messaging interface; providing
online nondownloadable software for businesses to view,
analyze and import customer engagement data; providing
temporary use of online nondownloadable software for
connecting businesses and customers, namely, software
designed to enable businesses and their customers to
communicate electronically by accessing a network of
customer data; providing temporary use of online
non-downloadable software for providing customers with a
live messaging interface on a business's website; providing
temporary use of online non-downloadable software featuring
artificial intelligence-based communication for providing
and facilitating customer engagement, customer service, and
customer support; application service provider featuring
application programming interface (api) software for
integration of third party applications with an online
non-downloadable software platform for creating, managing,
and operating online customer support communities, data
storage, searching, retrieval, monitoring, and analysis of
data; providing online non-downloadable software including
application programming interfaces (apis) for use by third
party applications and platforms to create, manage, and
operate online customer support communities, data storage,
searching, retrieval, monitoring, and analysis of online
social media and online social network data; providing
online non-downloadable software for creating, managing, and
operating online customer communities to capture,
facilitate, manage, moderate, curate, analyze and share
online user conversations between a business and consumers,
gathering consumer feedback, and capturing recommendations;
providing online nondownloadable software for creating,
managing, and operating online customer communities to
capture and manage information on consumer demographics,
consumer products and services, and consumer preferences for
improving customer support, sales, marketing and product
development; providing online non-downloadable software for
social media management, managing and enhancing customer
care and managing and enhancing customer relationship
management; maintenance of computer software in the fields
of social media management, managing and enhancing customer
care and managing and enhancing customer relationship
management
Die Bezeichnungen wurden automatisch übersetzt. Übersetzung anzeigen
Markenhistorie
| Datum | Belegnummer | Bereich | Eintrag |
|---|---|---|---|
| 29. November 2022 | 2022/48 Gaz | AU | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| 08. Juli 2022 | 2022/29 Gaz | EM | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| 27. Oktober 2021 | 2021/43 Gaz | GB | Ablehnung |
| 17. Juni 2021 | 2021/25 Gaz | EM | Ablehnung |
| 11. Juni 2021 | 2021/24 Gaz | AU | Ablehnung |
| 11. Januar 2021 | 2021/20 Gaz | US | Eintragung |
ID: 141594957