09
Recorded content; media content; databases (electronic);
software; system and system support software, and firmware;
utility, security and cryptography software; privacy
software; application software; office and business
applications; office software; business process management
[BPM] software; computer software for business purposes;
enterprise content management [ECM] software; business
software; enterprise resource planning [ERP] software;
retail software; customer relation management [CRM]
software; communication, networking and social networking
software; data communications software; media and publishing
software; data and file management and database software;
document management software; application software for cloud
computing services; software for monitoring, analysing,
controlling and running physical world operations; web
application and server software; cloud server software;
content management software; e-commerce and e-payment
software; computer programs used for electronic cash
register systems; software for operating an online shop;
cloud network monitoring software; computer software
platforms, recorded or downloadable
42
IT services (term considered too vague by the International
Bureau – Rule 13 (2) (b) of the Regulations); software
development, programming and implementation; software design
and development; design, development and programming of
computer software; design, maintenance, rental and updating
of computer software; installation, maintenance, repair and
servicing of computer software; constructing an Internet
platform for electronic commerce; hosting services, software
as a service, and rental of software; cloud hosting provider
services; creating, maintaining and hosting the websites of
others; data warehousing; enterprise content management;
platform as a service [PaaS]; it consultancy, advisory and
information services; consultancy and advice on computer
software and hardware (term considered too vague by the
International Bureau – Rule 13 (2) (b) of the Regulations);
consulting services in the field of software as a service
[SaaS]; technical support services relating to computer
software and applications; data security consultancy; IT
project management; IT security, protection and restoration
(term considered too vague by the International Bureau – Rule 13 (2) (b) of the Regulations); rental of computer
hardware and facilities; outsource service providers in the
field of information technology; science and technology
services (term considered too vague by the International
Bureau – Rule 13 (2) (b) of the Regulations); engineering
consultancy relating to computer programming
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