09
Downloadable customer relationship management software that
manages company's relationships and interactions with
customers and potential customers while storing and
analyzing data about past interactions; downloadable
computer software for collection, editing, organizing,
modifying, book marking, transmission, storage and sharing
of data and information; downloadable computer software for
use in database management and management of customer
communications, namely, email and telephone marketing;
downloadable computer software for use in management of
sales contacts databases, aggregating of customer data, and
tracking and recording of telephone calls; downloadable
computer software for planning, scheduling and management of
customer meetings, task management, and project management;
downloadable computer software for management of secured
access to customer relationship management software systems;
downloadable computer software for sales automation;
downloadable computer software used for management, tracking
and forecasting of revenue and sales performance;
downloadable computer software used for creation of sales
reports and tracking and displaying quantitative and visual
revenue and sales information; downloadable computer
software used for integration of sales databases
35
Business information services, namely, management, tracking,
and reporting customer information for businesses, including
telephone numbers, e-mail addresses, personal data, and
sales needs for commercial purposes; providing business
management of marketing and sales promotion activities via a
website; provision of marketing reports
42
Providing online non-downloadable software used for customer
relationship management that manages company's relationships
and interactions with customers and potential customers
while storing and analyzing data about past interactions;
providing online non-downloadable software used for
collection, editing, organizing, modifying, book marking,
transmission, storage and sharing of data and information;
providing online non-downloadable software for use in
database management and management of customer
communications, namely, email and telephone marketing;
providing online nondownloadable software for use in
management of sales contacts databases, aggregating of
customer data, and tracking and recording of telephone
calls; providing online non-downloadable software for
planning, scheduling and management of customer meetings,
task management, and project management; providing online
non-downloadable software for management of secured access
to customer relationship management software systems;
providing online nondownloadable software for sales
automation; providing online non-downloadable software used
for management, tracking and forecasting of revenue and
sales performance; providing online non-downloadable
software used for creation of sales reports and tracking and
displaying quantitative and visual revenue and sales
information; providing online non-downloadable software used
for integration of sales databases
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