09
Computer software; customer relationship management [CRM]
software; computer software for use in storing, managing,
tracking, exchanging and analysing data in the fields of
sales, marketing, promotion, customer information
management, customer support, customer service, employee
efficiency and performance; electronic publications
(downloadable)
35
Business advice, business analysis, business appraisals,
business studies, business support, business information,
business consultancy; marketing consulting; provision of
sales analyses, information about sales methods, consulting
in sales techniques and sales programmes; sales management;
economic forecasting; market research; database management;
data collection; transcription services; information,
advisory and consultancy services relating to all the
aforesaid services
38
Telecommunications; video and audio conferencing, web
conferencing, teleconferencing; messaging and instant
messaging services via the internet; simple message services
and multimedia message services via a computer network;
providing communications services including voice calling,
voice mailing, call forwarding, video calling, screen
sharing and digital file transfer; transmission of messages,
images, photos, speech, sound, music and text communications
between mobile telecommunications devices; dialing services;
electronic mail services; providing online forums for
transmission of messages; communication by online blogs;
access to content, websites and portals; providing access to
a video sharing portal; information, advisory and
consultancy services relating to all the aforesaid services
41
Coaching, education and training; sales, sales personnel and
customer service training services; arranging and conducting
team building events, leadership training, executive
coaching and corporate induction; arranging and conducting
conferences, seminars and workshops; distance-learning
courses; providing online electronic publications;
educational assessment services; publication services; photo
sharing and video sharing services for entertainment
purposes; arranging and conducting competitions;
entertainment; sporting and cultural activities;
information, advisory and consultancy services relating to
all the aforesaid services
42
Design and development of computer software; scientific and
technological services and research and design relating
thereto; leasing of computer software; providing temporary
use of non-downloadable software; software creation, design,
installation, development and updating; computer services
for creating virtual online communities for registered users
to participate in discussions, upload, stream and share
information and content, organise and host meetings and
events and engage in business networking; information,
advisory and consultancy services relating to all of the
aforesaid services
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