09
Data processing equipment and computers; hardware; software,
also downloadable; software applications; registered
software; software packages; software-applications; software
for customer and relationship management (customer relation
management) and customer involvement (customer engagement);
software for optimizing business processes and increasing
productivity; software for financial applications; business
intelligence software; all the aforesaid goods also provided
via electronic means, including the internet
35
Commercial-business assistance, commercial-business
management and administrative services; business
organization consultancy and advice; compiling,
systematizing, maintaining and managing (electronic) data
and data files; data and electronic data processing;
commercial-business management of business processes and
consultancy in this regard; consultancy in the field of
business strategies, marketing and advising in relation
thereto; customer relation management and customer
engagement; business mediation in the purchase and sale as
well as retail services relating to software and software
applications; advice, consultancy and providing information
relating to all aforesaid services; all the aforesaid goods
also provided via electronic means, including the internet
41
Services relating to education and training; training with
regard to (the application and use of) software, including
in the form of training courses and workshops; organizing
and conducting educational events, presentations and
seminars; education concerning relation management, customer
engagement, sales, marketing as well as the application and
use of software in relation to the aforementioned areas;
providing online, non-downloadable electronic publications
in the field of IT; consultancy, education and information
relating to the aforesaid services; all the aforesaid goods
also provided via electronic means, including the internet
42
Scientific and technological services, as well as scientific
and technological research and design services; services in
the field of industrial analysis and industrial research;
design and development of computers and software;
information technology (IT) programming and consultancy
services; development, programming and installation of
software and software applications; software research;
software updating and software upgrading; configuration of
software; testing and maintaining software and software
applications; IT consultancy, advice and information
services; technical advice with regard to the application
and use of software (applications) and online computer
networks; hosting services and making software available
(SaaS); rental of software, including for importing and
managing data; IT security, protection and surveillance;
testing, authentication and quality control; consultancy,
information and information relating to all the aforesaid
services; all the aforesaid goods also provided via
electronic means, including the internet
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