09
Computer hardware and computer software for information
retrieval, analytics, and machine learning; computer
software for voice recording; digital voice recorders and
voice processing systems; computer software allowing the
integration of the functions of natural language processing,
computer linguistics, information retrieval, analytics and
machine learning which is capable of understanding general
human queries and providing reliable responses; computer
software platforms for performing cluster computations;
computer software for use in data management, collaborative
data analysis, and statistics and machine learning, for
general use; computer databases, database management
software, computer software for database integration,
computer software for accessing databases, computer software
for creating searchable databases of information and data;
computer and communications networks, data networks and data
transmission networks; computer software for accessing and
connecting computer networks; computer software for
automatic data upload to a customer relationship management
(CRM) system; computer software for analysis, evaluation and
selection of innovations; computer software for knowledge
management; virtual assistant software; artificial
intelligence apparatus; computer based expert systems;
computer software for pattern recognition; computer software
for collaboration within an enterprise; computer software
for bringing communication, knowledge and people together;
personal computers, namely collaboration apparatus and
collaboration management software platform; computer
software for information sharing and collaboration via
hosted services and communications devices, namely personal
computers; communications software for connecting users
sharing collaborative software; computer software for
real-time messaging; computer software for creating
profiles, connections and relationships between members of
an enterprise; conversational AI platform and interface;
speech and data analytics software, computer software for
contextual language interpretation and processing, computer
software for linguistics, language processing, language
translation and speech recognition; computer software for
the semantic processing of natural language for use in the
documentary analysis and the formation of a knowledge base;
computer software for use as an application programming
interface (API); computer software for searching and finding
knowledge, personnel and personnel activities within an
enterprise; graphical user interface, computer software for
user interface
35
Business management consulting, providing business
management and operational assistance to commercial
businesses; business strategy development services; market
research; data processing services; database management
services, business management analysis or business
consultancy; sales management and promotion services,
consulting in sales techniques and sales programs, provision
of sales analyses; providing information on commercial
sales, providing advice relating to sales methods and
techniques, advisory services relating to sales promotion,
provision of contract sales forces; customer relationship
management (CRM); administrative assistance in responding to
requests for proposals (RFPs); analysis of business data;
human resource consultancy and management
42
Design and development of computer software for knowledge
management and knowledge database management; digitalization
of acoustic and/or visual information, processes and dynamic
acoustic and/or visual events, product development and
product production processes; providing on-line
non-downloadable software for use in innovation, decision
support and knowledge management for coordinating and
scheduling meetings any time and place to facilitate
collaboration to solve problems, capitalize on new
opportunities, exchange information and make decisions;
maintenance of computer software; database development
services, design of computer database, installation of
database software, hosting of databases; maintaining
computer databases; providing temporary use of on-line
non-downloadable operating software for accessing and using
a cloud computing network; providing temporary use of
web-based applications for innovation and knowledge
management; computer consulting services; optimization of
processes for product development and product production,
based on digitized acoustic and/or visual information
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