CXone Logo (WIPO, 01.05.2018)
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Die Internationale Marke CXone wurde als Bildmarke am 01.05.2018 bei der Weltorganisation für geistiges Eigentum angemeldet.
Logodesign (Wiener Klassifikation)
#Natürliche Phänomene #Briefe, die eine besondere Form des Schreibens darstellen #Wolken, Nebel, Dampf, Rauch #Buchstabenreihen in verschiedenen Dimensionen
| Markenform | Bildmarke |
| Aktenzeichen | 1430209 |
| Länder | 
|
| Basismarke |
Nr. 299777,
06. November 2017
|
| Anmeldedatum | 01. Mai 2018 |
| Ablaufdatum | 01. Mai 2028 |
Markeninhaber
22 Zarchin St.,
P.O.Box 2220
IL
P.O.Box 2220
IL
Markenvertreter
Azrieli-Sarona Tower,
121 Menachem Begin Rd., 53rd floor,
IL
Waren und Dienstleistungen
09
Computer software, downloadable computer software and
computer applications for use in the fields of employee and
customer experience and support incorporating omnichannel
routing, analytics, artificial intelligence, automation,
workforce optimization, customer journey optimization,
performance management; computer software for integrated
voice infrastructure and turnkey telephony, and for
application program interfaces; computer software for data
gathering, processing and analyzing employee persona,
employee engagement and profile building, employee
interaction behaviors with customers, employee skills,
employee customer satisfaction scores, employee average
handle time, employee education, tenure, training, coaching,
scheduling, adherence, preferences, goals, evaluation
history and past experience for the purpose of improving
customer service, experience and satisfaction, improving
employee and workforce performance and employee empowerment
in the field of employee work performance; computer software
for data management, analysis, interpretation and
identification of employee performance, employee success
modeling, employee behavioral analytics, employee real-time
analytics and guidance, employee agent guidance and employee
process automation, reporting and decision support in the
field of contact center operational efficiency, customer
service and experience for the purpose of improving sales
and marketing effectiveness, employee work performance,
employee empowerment and employee flexibility within the
contact/engagement center operation; computer software in
the field of audio search and transcription technology,
namely, software for collecting, indexing, enabling
searching of, and providing analytics relating to recorded
media; computer software in the field of audio search and
transcription technology, namely, software for embedding
phonetic search technology in computer applications
42
Cloud-based computer software, non-downloadable computer
software and non-downloadable computer applications for use
in the fields of employee and customer computer software
incorporating omnichannel routing, analytics, artificial
intelligence, automation, workforce optimization, customer
journey optimization, performance management; providing
integrated voice infrastructure and turnkey telephony,
application program interfaces services; application service
provider featuring software for queuing, handling, logging,
recording, monitoring, tracking, supervising, managing,
routing, disposition and distribution of telephone calls,
facsimile transmissions, emails, social media, and web based
messages to or from in office or at home employees,
contractors, subcontractors, parties, callers or customers
for use in the field of customer service, customer support,
inside sales, collections, outside sales, and marketing;
application service provider featuring software for
scheduling, surveying, monitoring, supervising, rating,
reviewing managing, forecasting, recording, analyzing and
training employees for use in the field of customer service,
customer support, inside sales, collections, outside sales,
and marketing; application service provider featuring an
application software development tool for use in customizing
telecommunication service applications, namely, software for
queuing, handling, logging, recording, monitoring, tracking,
supervising, managing, routing, disposition and distribution
of telephone calls, facsimile transmissions, emails, social
media, and web based messages to or from in office or at
home employees, contractors, subcontractors, parties,
callers or customers for use in the field of customer
service, customer support, inside sales, collections,
outside sales, and marketing; and technical support
services, namely, troubleshooting of computer software
problems; computer software consultation; providing
information relating to computer software maintenance, use
and development
Die Bezeichnungen wurden automatisch übersetzt. Übersetzung anzeigen
Markenhistorie
| Datum | Belegnummer | Bereich | Eintrag |
|---|---|---|---|
| 04. März 2021 | 2021/10 Gaz | US | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| 27. März 2019 | 2019/13 Gaz | EM | Ablehnung |
| 10. Dezember 2018 | 2019/8 Gaz | IL | RAW: Partial Ceasing Effect |
| 14. November 2018 | 2018/46 Gaz | US | Ablehnung |
| 01. Mai 2018 | 2018/41 Gaz | IL | Eintragung |
ID: 141430209