09
Voting machines; transmitters for global positioning
systems [GPS transmitters]; monitoring instruments; sensors
and detectors; totalizers [counters]; computer software;
computers; software to analyze results and trends and to
perform studies in the field of customer satisfaction;
electronically recorded data; databases (electronic);
magnetic recordings; downloadable data files; data storage
devices; data collection apparatus; recording apparatus;
data processing systems; data processing apparatus; digital
recording media; electronic instruments for measuring
customer satisfaction; software development tools; survey
response counting machines; touch pads equipped with a
counting application to measure the store customers'
opinion; signaling tools and instruments, namely, software
comprising an algorithm for sending alert messages for
mobile phones to alert of a service incident, and software
incorporating an algorithm for sending automatic e-mails to
alert of a service incident; tools and instruments for
controlling and monitoring employee performance, namely, an
alarm, a pager, an electronic visual alert appearing on a
computer screen; apparatus and instruments for data
recording and communication, used to automatically transfer
customer votes to the server
35
Provision of business information; commercial business
appraisal; business information; market monitoring
services for business purposes to track daily store
performance, customer loyalty and financial performance;
commercial business analysis; business research; study
services in the field of company matters; loyalty program
monitoring services; business analysis services; collection
of statistics for business; analysis of commercial
statistics; commercial data analysis services; preparation
of business reports; research services relating to business
statistics; provision of statistical information relating
to business; statistical analysis of market data; market
information services concerning market statistics; market
study statistic and data analysis; market study; market
analysis; comparative analysis of company operations
(benchmarking); opinion polling; statistical reporting and
analysis; preparation of public opinion surveys; market
research and analysis; marketing research relating to
consumption; design of brochures
42
Development, programming and implementation of software;
research relating to software; software development;
surveying [engineering work]; realizing of expertise
[engineering services]; computer system analysis; quality
verification and quality assessment (quality control);
industrial research; provision of information online
concerning industrial analysis and research services;
computer programming; programming of data processing
programs; technical research relating to automatic dialing
systems; design of works of art; custom design and
engineering of telephone systems, fiber optics and cable TV
systems; development of computer data banks; design and
development of computer hardware; design of trademarks;
technological studies; scientific research and analysis;
research relating to data processing technology; provision
of information about industrial analysis and research
services; computer-aided industrial analysis services;
product development; development of computer systems;
development of computer programs; design and development of
software; design, maintenance, development and updating of
software
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