09
Computer software used to compose, format, personalize, and
distribute content to support physical and electronic
customer communications; computer software for document
automation applications including customer, supplier,
partner, and human resource communications; computer
software for application management, network and
telecommunications management, server management, and
storage resource management; computer software for
virtualization of computer data; software for document
capture, identification, sharing, and management; computer
software for business collaboration and work flow
management; computer software and programs for use in
creating, assembling and delivering large volumes of
transactional and personalized documents across multiple
channels ensuring the enforcement of the relevant regulatory
and quality controls on content across multiple
jurisdictions, and providing context reflecting customer
and/or transaction history, standing, language, idiom and
other preferences; computers; computer file servers; storage
area network (SAN) hardware and operating software; network
attached storage (NAS) hardware and operating software;
computer data storage and retrieval apparatus, comprising
processors, networks, memories, operating software and data
storage units; computer hardware and computer software for
data security and data storage security; software for data
storage and information management; software for data
archiving; software for data backup and recovery; computer
software for business collaboration and work flow
management; computer software for content management;
computer software for data mobility in data storage devices;
computer hardware and computer peripherals; training manuals
in the form of a computer program; parts and fittings for
the aforementioned goods; downloadable instruction manuals
sold as a unit with the aforementioned goods
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