35
Advertising and promotional services in the motor vehicle
industry; generation and delivery of advertisements and
other promotional materials in the motor vehicle industry;
operation and management of telephone call centers for
others in the motor vehicle industry; customer service
management for others; customer services, namely, responding
to customers inquiries for others in the motor vehicle
industry; customer services, namely, responding to customers
inquiries for others in the motor vehicle industry via
telephone or other electronic means; appointment reminder
services, namely, generating electronic messages regarding
appointments in the motor vehicle industry
41
Providing educational and training services to others in the
motor vehicle industry on the use of online,
non-downloadable software; providing online,
non-downloadable training videos to others in the motor
vehicle industry on the use of online, non-downloadable
software; providing in-person education and training to
others in the motor vehicle industry on the use of online,
non-downloadable software
42
Providing temporary use of non-downloadable computer
software for use in the motor vehicle industry for business
automation, time inventory management, resource management,
workforce management, appointment and reservation
scheduling, and customer and workforce scheduling; providing
temporary use of non-downloadable computer software for use
in the motor vehicle industry for processing, tracking, and
reporting appointment, reservation and scheduling requests;
providing temporary use of non-downloadable computer
software for use in the motor vehicle industry for
processing, tracking and reporting of billing and payment
information; providing temporary use of non-downloadable
computer software for use in the motor vehicle industry for
forecasting, planning, optimizing, collecting, tracking,
reporting, and analyzing resource utilization information;
providing temporary use of non-downloadable computer
software for use in the motor vehicle industry for
collecting, tracking, reporting, and analyzing customer or
user information; providing temporary use of
non-downloadable computer software for use in the motor
vehicle industry for forecasting, planning, and optimizing
time and resource inventory and customer and workforce
scheduling; providing temporary use of non-downloadable
computer software for use in the motor vehicle industry for
use in self-service customer registration, training, and
scheduling; technical consultation services in the field of
computer hardware and business automation software in the
motor vehicle industry; design and development of business
automation software for others in the motor vehicle
industry; installation and maintenance of business
automation software in the motor vehicle industry; technical
support services, namely, troubleshooting of problems with
computer hardware and software for use in the motor vehicle
industry, via telephone, e-mail, online messaging and
in-person
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