16
Printed materials, namely, pamphlets, magazines, and
brochures regarding physical and mental health, wellness,
substance abuse, legal and financial issues, and daily
living problems; newsletters in the fields of health care
and employee assistance services
35
Employee assistance services, namely, telephonic assessment
and referral services for mental health, substance abuse,
daily living problems, and personal problems; business
management assistance in the fields of health care
utilization and review services; office functions relating
to managed care services, namely, utilization review and
pre-certification services; medical cost management;
administrative services relating to medical case management
and disease management services, namely, medical referral of
individuals to appropriate health management programs;
organizing and administering networks of health care
providers; health care cost management and review services,
namely, assessing appropriateness of medical procedures and
providing opinions and options related to same; organizing
and administering networks of health care provider
specialists in the areas of chronic and complex diseases,
catastrophic illness and surgery; business consultation to
the health care industry in the fields of the development
and implementation of policies, practices, and quality
assurance; computer database management in the field of
health care patient information; business management
consultation and advisory services, namely, business
intelligence, business performance management and business
analytics in the field of health care; business management
consultation, namely, development of health care delivery
systems for independent practice associations, medical
clinics and other forms of physician organizations; business
consultation to the health care industry in the fields of
the development and implementation of policies, practices,
and quality assurance; medical practice business management
and support services; maintaining files and records
concerning the medical conditions of individuals;
maintaining personal medical history records and files
38
Instant messaging services and e-mail messaging services,
namely, providing real-time electronic messaging and
electronic communications to individuals regarding their
health and well-being concerns; providing multiple-use
access to a global computer information network in the field
of health care
41
Education services, namely, conducting seminars, courses,
conferences, audio conferences, and online seminars in the
fields of continuing medical education and health care and
well-being, and distribution of course materials in
connection therewith; conducting classes, workshops and
seminars in the fields of health, well-being and nutrition
via the Internet; providing information in the field of
patient education information via the Internet
42
Providing temporary use of on-line non-downloadable software
for health risk assessment and profiling for use in the
field of preventative health; providing temporary use of
non-downloadable health database management software for use
in evaluating a person's health status by analyzing answers
to a questionnaire and generating a report that provides
behavior modification suggestions to reduce health risks;
quality control services in providing health information and
analysis in the nature of the performance of and quality of
care provided by hospitals, clinics and other health care
providers via a global computer network; application service
provider featuring software for providing business decision
information, clinical information, and analysis for health
care payers, providers, employers, consultants and
pharmaceutical companies; data warehousing and data mining
services for the health care industry; application service
provider, namely, providing, hosting, managing, developing,
researching, analyzing, reporting, and maintaining
applications, software, web sites, and databases in the
fields of healthcare, benefits programs, employee
productivity, and risk management; providing an Internet web
site for medical professionals and medical patients that
allows for the exchange of information from remote locations
using devices that feed information to the web site that is
then processed and can be accessed in real-time by users;
providing website on a global computer network featuring
information in the fields of health, wellness, and patient
and doctor education related to health issues
44
Medical clinics; medical services; telemedicine services;
operation of virtual medical clinics; Internet-based
physician consultation services; health care services,
namely, telehealth and telemedicine services; health care
services, namely, disease management programs, and health
and wellness programs; providing health information; patient
health care support services in the nature of health care
decision support counseling and health care planning for
individuals at risk of needing intensive treatment; medical
case management; managed health care services; consulting
services in the field of health and wellness; operation of
medical call centers that provide healthcare information and
services via the Internet, telephone and other means; mobile
medical services; hospital admission counseling services;
patient health care support services in the nature of health
care decision support counseling and health care planning
for individuals at risk of needing intensive treatment;
medical case management and disease management services,
namely, disease-specific information and medical care
resources to assist patients in managing their own health
care and to reinforce the treatment plan; health care
assistance to employee, namely, providing online, telephonic
and in-person consultation and information regarding
physical and mental health, and substance abuse; health care
assistance to employee, namely, providing online, telephonic
and in-person consultation and information in the fields of
aging, chronic condition support, medications and drug
interactions, special needs assistance, and pet care; health
care assistance to employee, namely, providing online,
telephonic and in-person consultation and information
regarding daily living problems in the fields of parenting,
childcare, and eldercare as they relate to health and well
being; providing information regarding the outcomes,
structure, processes, and effectiveness of health care
professionals and health care provider organizations to
health plan members for use in evaluating and selecting
health care professionals and health care provider
organizations; nurse information services, namely, nurse
triage and nurse call centers providing information
regarding specific health-related concerns and general
health issues; health care consulting and health care
counseling services in the field of preventative health care
and total health management, namely, establishing health
risk assessment profiles to identify personal and group
health risks, personal and group health risk counseling,
health care counseling in the field of health risk
intervention, health promotion, health risk and behavior
modification, and preventative medical assessment and
screening; health care services, namely, preventative
medical assessment and screening; consulting services in the
field of medical triage protocols, policies, and practices;
online services for health care practitioners, namely,
providing a database featuring news and information in the
fields of medicine for practitioners; health care in the
nature of health maintenance organizations (HMOs), preferred
provider organizations (PPOs) and consumer directed health
plans; managed complementary and alternative medicine
services provided through a network of complementary and
alternative medicine providers;
45
Health care advocacy services to members of health benefit
plans; individualized health care coordination services,
namely, facilitating an array of services, namely, medical
care services, behavioral health services, and health care
management
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