9
Computer software for use in customer relationship management (CRM), marketing techniques, business client development, client prospecting, office management and productivity and instructional manuals sold as a unit; Digital media, namely, pre-recorded video cassettes, digital video discs, digital versatile discs, downloadable audio and video recordings, DVDs, and high definition digital discs featuring classes, seminars and workshops on marketing techniques, business client development, client prospecting, office management and productivity; Digital media, namely, CDs, DVDs, and downloadable files featuring instructions, and training on marketing techniques, business client development, client prospecting, office management and productivity; Downloadable electronic newsletters in the field of marketing techniques, business client development, client prospecting, office management and productivity; Prerecorded audio tapes featuring instructions, and training on marketing techniques, business client development, client prospecting, office management and productivity
41
Education services, namely, conducting live and online classes seminars and workshops in the fields of marketing techniques, business client development, client prospecting, office management and productivity and distribution of course material in connection therewith; On-line electronic newsletters delivered by e-mail in the field of marketing techniques, business client development, client prospecting, office management and productivity
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