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The US trademark ASPECT SOFTWARE was filed as Word mark on 10/28/2005 at the U.S. Patent and Trademark Office.
It was registered as a trademark on 10/09/2007.
The current status of the mark is "CANCELLED - SECTION 8".
| Trademark form | Word mark |
| File reference | 78742725 |
| Register number | 3309025 |
| Application date | October 28, 2005 |
| Publication date | August 1, 2006 |
| Entry date | October 9, 2007 |
Trademark owner
300 Apollo Drive
01824 Chelmsford
US
01824 Chelmsford
US
Trademark representatives
goods and services
9
Customer contact centers, namely, computer hardware and associated software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contact through multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web and facsimile contacts; telecommunication systems comnprised of central and private telephone switches, voice response units and telephone dialers; computer software used for managing customer contact centers and customer contacts through multiple channels, namely, software for managing and routing customer contact via telephone, e-mail, web and facsimile; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software used for intelligent contact routing via telephone, e-mail, web and fax; computer software used to manage web chat, interactive voice response, real-time and historical contact center report generation and telephone blending by managing both inbound and outbound telephone calls; computer software used to create desktop and management tools for customer contact centers
42
Consulting services in the field of designing, integrating, controlling and monitoring of customer contact center hardware and software
ID: 1378742725