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[ Instruction and user manuals for telecommunication and speech-enabled communication software and operating systems ]
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Providing unified communications and messaging services featuring telephone, facsimile, e-mail, and telephone and web conferencing via global computer and telecommunications networks; providing unified communications and messaging services featuring speech-enabled communications and telephone voice and web messaging services that facilitate local and long-distance transmission of voice, data, and graphics by means of global computer and telecommunications networks; providing unified communications and messaging services featuring speech-enabled communications and telephone voice and web messaging services by which a single user may manage and retrieve personal messages, calendar entries, and contact information via global computer and telecommunications networks; providing unified communications and messaging services featuring Internet telephony services, namely, providing telephone, facsimile, e-mail, and telephone and web conference calling services via global computer, IP telephony, and telecommunications networks; telecommunications voice-activated calling services, namely, find-me and follow-me call forwarding, call screening, call waiting, voice-activated dialing services, electronic voice conferencing, electronic voice messaging and audio voice broadcasting, namely, the recording and subsequent transmission of voice messages by global computer and telecommunications networks; e-mail and facsimile transmission management services for text-to-voice conversion of e-mail messages and voice-activated conversion of e-mail messages to facsimile messages and facsimile messages to e-mail messages; telecommunications services provided via telephone and computer terminals that facilitate the provision by others of automated, speech-enabled customer self-service information to be obtained via the Internet and the telephone
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Electronic storage and archiving for others of messages, data, files, documents, text, audio data, and images
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Consulting in the field of design, selection, implementation and use of telecommunications and speech-enabled communications software; technical support services, namely, trouble shooting of telecommunications and speech-enabled communications computer software services; installation, maintenance, and updating of computer software in the field of telecommunications and speech-enabled communications; telecommunications and speech-enabled communications computer software design and development services for others; and application service provider, namely, hosting computer software applications in the field of telecommunications for enabling telephone, fax, email, and web conference calling via a global computer network and a telecommunications network; Providing temporary use of non-downloadable computer operating systems for telecommunication and speech-enabled communications systems; providing temporary use of non-downloadable computer software for telecommunication and speech-enabled communication systems, namely, for operating automated telephony signaling and call processing systems and for use in database management
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