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Training services relating to the de-escalation of aggression and violence; training programs in the field of education; crisis intervention training; training programs for educators and care providers to provide strategies, techniques and skills for preventing and managing challenging and violent behavior by students and other children under their care; training services relating to the de-escalation of aggression and violence in relation to any incident in which an employee is abused, threatened or assaulted in circumstances arising out of or in the course of his or her employment
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