9
Computer software; computer software for the management, storage, monitoring, analysis identification and retrieval of recorded and non-recorded voice and data communications; computer software for quality analysis and management reporting on recorded and non-recorded voice and data communications; data processing apparatus and instruments; electronic apparatus for the recording, storage, monitoring, analysis and retrieval of audio signals and data, image signals and data and computer generated data.
16
Printed matter; user manuals, instruction manuals.
42
Design, maintenance and updating of computer software and data processing apparatus and instruments; information, advisory and consultancy services relating to the foregoing.
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