9
Computer programs and downloadable computer software for use in network management in the fields of business development, sales development, customer relations management (CRM), sales support services and customer care; Computer software for accessing information directories that may be downloaded from the global computer network; Computer software for application and database integration; Computer software for creating searchable databases of information and data; Computer software for use in customer relationship management (CRM); Computer software platforms for use in customer relationship management (CRM) for use by the real estate industry; Computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Computer software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Computer software for real estate transaction tracking, research, multiple party coordination and information accessibility and management; Educational software featuring instruction in completing forms relevant to real estate transactions; Enterprise software in the nature of a database for non-transactional data and a search engine for database content; Computer software, namely, an application allowing users to update and receive data stored in an enterprise's system wide computer databases using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device for use between mobile data fleets and fixed point office database systems
42
Providing temporary use of on-line non-downloadable software for use in database management in the field of real estate, sales support, customization, workflow and business process management services to assist all phases of customer relations management (CRM) and sales transactions, namely, marketing, promotion, customer contact, sales presentations, financing, document preparation, customer support, account maintenance and analysis in the fields of consumer and business marketing; Application service provider (ASP), namely, hosting computer software applications of others; Acting as an application service provider featuring software in the fields of knowledge management to host computer application software for the collection editing, organizing modifying, book marking, transmission saving, backing up, and storage restoration, copying, and maintenance of computer data; Design, development, installation, maintenance and updating of computer software; consultancy and information relating to computer software and computer hardware; technical support services, namely, troubleshooting of computer hardware and software problems; design of home pages, computer software and web sites; computer services, namely, creating and maintaining web sites for others; computer programming; computer hardware and software systems design; computer software rental; providing search engines for the retrieval of data on the Internet, intranets, extranets or global computer networks; computer monitoring service which tracks hardware performance for webservers, e-commerce servers, mail servers, and routers and processes and sends out historical reports and alerts and monitoring and reporting on the performance, availability, and errors of web sites, Uniform Resource Locators (URL's), and firewalls of others; online and Internet, intranet and extranet backup services, namely, recording of data for others on data storage media for data storage, back-up services for computer hard drive data; data and statistical protection services, namely, back-up services for computer hard drive data; hosting of computer web sites
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