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Software as a service (SAAS) services, namely, hosting software for use by others for use in the management, monitoring, configuration, and administration of computer networks, servers, computers, and other networked items and end points, namely, operating system programs, network management programs, utility programs, and personal productivity programs for information management, word processing, creating spreadsheets, tables, graphs and charts, creation and display of presentations including text and graphics, electronic mail and instant messaging services, calendar and meeting scheduling, desktop publishing, project management, customer management, business planning, direct mail and business financial management and billing, online document collaboration, storage and editing, and for organizing and analyzing data; application service provider, namely, providing, hosting, managing, developing, and maintaining applications, software, web sites, and databases in the fields of the management, monitoring, configuration and administration of computer networks, servers, computers, and other networked items and end points, personal productivity, wireless communication, mobile information access, and remote data management for others for wireless delivery of content to handheld computers, laptops and mobile electronic devices; network, server, computer and other networked items and endpoint related services, namely, remote management for others of computer networks, servers, computers and other networked items and endpoints and applications for others, and providing a web-based system and online portal for customers to remotely manage, administer, modify and control computer networks, servers, computers and other networked items and endpoint devices, data and software applications; web site hosting services
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