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Telemarketing services for outbound and inbound calls featuring in particular the use of home-based agents; providing customer service for others in the field of customer relationship management services; providing outsourced customer support services for others in the nature of business information management and receiving and responding to sales, service, lead generation, lead qualification, and general consumer information inquiries of customers through telephone, electronic mail, facsimile, and internet-based means and featuring in particular the use of home-based agents; marketing services, namely, business marketing consultation; customer relationship management services; computerized database management; back-office business processing services, namely, data processing, mail sorting, handling and receiving, all the foregoing services being offered to domestic and international businesses
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