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Business applications service provider for global, multi-entity companies featuring online business process automation software applications that enable cross-country management and the consolidation of business and financial data, regardless of location, currency and language, for use in the fields of: (i) Enterprise Resource Planning (ERP), in the nature of accounting, payroll, on-line bill paying, e-procurement, employee time and billing and expense reporting, financial management, business management, customer support, and office and business productivity, business, finance, purchasing, sales, human resources, manufacturing, sourcing, and information technology infrastructure, supply chain management, and logistics; (ii) Customer Relationship Management (CRM), in the nature of contact management, sales force automation, commission and quota management, marketing, partner relationship management, customer service and support, customer issue and enhancement request management; (iii) Professional Services Automation (PSA), in the nature of sales, planning, execution such that project-based companies or divisions of companies can apply resources, track, deliver and bill for services rendered worldwide; and (iv) Electronic Commerce, in the nature of providing a platform for others that enable the implementing, operating, hosting and maintaining of Electronic Commerce web sites, the conduct of business globally across those Electronic Commerce web sites, including sourcing, procurement and fulfillment, and the conduct of business intelligence, including reporting, cross-entity business analytics, and decision support
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