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Computer programs for use in the retail trade industry, namely, computer programs for customer relationship management, for operating marketing strategies, interactive communications, and customer services applications, providing cash register customer information capture and transfer between stores and head office and suppliers, interaction and transmission of information between retailer and supplier, supply chain management, and sales force automation; sales and marketing applications software, namely, computer software used to manage business operations, wholesaling and retailing applications, for monitoring and sourcing inventories, operating decision support applications, maintaining purchase orders, prices and managing customer services and customer relationship information; computer programs for monitoring inventory, planning, allocation and replenishment of inventory, scheduling and dispatching of inventory, warehouse management, operating decision support applications, providing cash register information capture and information transfer between stores and head office, operating sales audit and loss prevention applications and for use in association with sales and marketing applications software, namely, computer software used to manage business operations, planning, allocation and replenishment of inventory, inventory control and maintaining customer services and customer relationship information, operating applications related to marketing strategies, interactive communications, sales audit and loss prevention, billing, scheduling, dispatching, customer service, and sales and marketing applications software, namely, computer software for use in providing business operation management, decision support, inventory control, and customer service and relationship management; electronic customer database recorded on computer media to track and analyze promotions, scheduling and dispatching; providing information transfer between retailer and supplier, supply chain management, and sales force automation; sales and marketing software, namely, computer software to manage business operations and inventory control applications; computer software for use in scheduling, dispatching technicians and for operating customer service applications used by field service technicians in the field of dispatch and wireless onboard field service systems; computer software for use in operating decision support applications used in the field of retail merchandising; computer software for creating a database used in the retail industry with an interactive query tool which helps identify customers, plan marketing strategies, segment customer databases to track and analyze promotions, and defines views, selections, groupings, feature codes, reports and drill down paths, and manuals thereto sold as a unit; computer software used to conduct merchandise transactions, manage inventory, monitor merchant productivity, and operate decision support applications in retail stores; computer software used to create a database in the field of paperless warehouse management; computer software for use in maintaining and operating client server architectural, relational database and graphical user interface applications used in the field of retail sales and marketing; computer software for use in the retail industry, namely, computer software for operating retail applications, namely, point-of-sale and in-store systems, sales, auditing and loss prevention, planning, merchandise management, business operations and customer relationship management
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