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COMPUTER SOFTWARE FOR USE ON-LINE BY REAL ESTATE PROFESSIONALS, NAMELY, FOR USE IN THE PURCHASE, SALE AND RENTAL OF REAL ESTATE, FOR PROVIDING INFORMATION CONCERNING REAL ESTATE, REAL ESTATE FINANCING, REAL ESTATE AGENTS AND THE PURCHASE, SALE AND RENTAL OF REAL ESTATE, FOR THE CALCULATION OF THE INFORMATION CONCERNING REAL ESTATE PURCHASING AND FINANCING, FOR COLLECTING AND PROVIDING SALES AND CUSTOMER LEAD INFORMATION, FOR MANAGING SALES AND CUSTOMER LEADS, INFORMATION AND INTERACTIONS FOR RESPONDING TO CUSTOMER INQUIRIES AND TRACKING THOSE RESPONSES, FOR MANAGING ELECTRONIC MAIL COMMUNICATIONS WITH CUSTOMERS AND MANAGING CALENDARS AND SCHEDULING FOR SALES STAFF, FOR ALLOCATING SALES AND CUSTOMER LEADS TO SALES STAFF, FOR COMPILING AND MANAGING PRODUCT AND SERVICE INVENTORIES AND PRICE DATA, FOR GENERATING REPORTS OF CUSTOMER AND SALES INFORMATION, AND FOR PROVIDING AUTOMATED E-MAIL AND DIRECT MARKETING CAMPAIGNS, AND INITIATING, TRACKING AND FULFILLING CUSTOMER SUPPORT REQUESTS
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