9
computer software and instruction manuals sold as a unit, namely, an interactive selling computer software program, which allows the salesperson to perform services and tasks related to selling, either at the salesperson's office or at a location remote from the salesperson's office, which services and tasks are - to configure the products or services offered by the salesperson's company in response to customer requirements; to create quotations and orders; to access on-line multimedia information sources about the saleperson's company's products and services; and, to coordinate and synchronize programs and data between the salesperson's corporate office and the mobile salesperson
42
configuring computer software, namely, configuring and adapting an interactive selling software-based system which allows a company's inside and outside sales representatives, distributors, and other sales channels to perform tasks related to selling to customers, and which allows the company's customers to perform such tasks for themselves, both either within the company's facilities, from a remote location, or via global interactive computer networks; said tasks include analysis of customer requirements; product, project and pricing configuration; generation of estimates, quotations, and proposals; sales forecasting and reporting; customer and prospect status tracking; and, access to product and service catalogs and other multimedia information sources
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