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9 Computer hardware; computer software; document management software; automation software; software for standardisation of processes; data networks; electronic databases; software for the analysis of business data; closed circuit TV (CCTV) software and systems; computer networks; cloud servers; software for cloud computing services; computer software, hardware, tools and instruments to provide smart digital and software solutions; downloadable publications; Mobile Apps relating to customer contact centre services; mobile Apps relating to customer call centre services; Computer chatbot software for simulating conversations; Business performance management [BPM] software; Computer software for use as an application programming interface (API)

16 Printed matter; brochures; training books; educational books; instructional and teaching materials

35 Business administration services; business management; business outsourcing services; business transformation services; advice relating to business acquisitions; digital transformation services; advertising; recruitment and employment agency services; human resource services; procurement services; customer relationship management; data processing; data management; data entry and collection; business analysis services; business data analysis; data and analytics services; promotion of events for business purposes; organisation of events for commercial, promotional and advertising purposes; payroll processing services (for others); payroll advisory services; business research and surveys; market surveys; business development; facilities management; records management services; business management consulting services relating to customer relationship management, sales support management, and marketing automation; marketing services; administration of human resources and pensions on behalf of others; customer services; call centre services; customer enquiries and response handling; office functions; providing advice and information in relation to the purchase of office machines and equipment; Arranging of commercial and business contacts; Provision of commercial and business contact information; Providing commercial and business contact information; Consultancy services relating to the management of telephone call centres; Initiating telephone calls for others; Management of telephone call centres for other; Development of promotional campaigns; Developing promotional campaigns for business; providing customer contact centre services; outsourcing of customer call centre services; Advertising of the services of other vendors, enabling customers to conveniently view and compare the services of those vendors; Advertising of the goods of other vendors, enabling customers to conveniently view and compare the goods of those vendors; Market reports and studies; Preparation of business reports; Preparation of commercial reports; Writing of business project reports; Outsourcing services in the field of business analytics; Business consultancy services relating to the supply of quality management systems; Economic forecasting; Economic forecasting and analysis; Forecasting (Economic -) for business purposes; advice and information in relation to all of the aforesaid services

38 Telecommunications services; network conferencing services; provision of access to computer databases; provision of access to on-line computer services and computer database services; providing access to a global computer network; provision of communications information; Transmission of short messages [SMS], images, speech, sound, music and text communications between mobile telecommunications devices; Transmission of telephone calls; Provision of callstream telephone lines; Call forwarding services; Telephone communication services provided for hotlines and call centers; Provision of reports relating to communications; advice and information in relation to all of the aforesaid services

41 Arranging and conducting conferences, exhibitions, seminars, symposiums and workshops; hosting of exhibitions, conferences and seminars and networking events for business purposes; educational and training services; event management; publication of electronic texts, publications and online journals; publication of printed matter; electronic publications; publication services; training of staff; translation services; business training consultancy services; entertainment; sporting and cultural activities; career advisory services (education or training advice); career information and advisory services (educational and training advice); certification of education and training awards; charitable services, namely education and training; commercial training services; computer assisted training services; computer based training; computer training; computer training advisory services; computerised training; computerised training in career counselling; conducting of courses relating to administrative training; conducting training seminars; conducting training seminars for clients; conducting workshops; consultancy services relating to the analysis of training requirements; consultancy services relating to the design of training courses; consultancy services relating to the training of employees; consultancy services relating to training; courses relating to management; education services relating to business training; education services relating to vocational training; educational services relating to sales training; employment training; management training consultancy services; management training services; mentoring; organisation of computer related training courses; organisation of conferences relating to training; organisation of conferences relating to vocational training; organisation of seminars relating to training; organisation of symposia relating to training; organisation of training courses; organisation of training courses relating to design; organisation of training seminars; advice and information in relation to all of the aforesaid services

42 Providing temporary use of on-line non-downloadable software to store, manage, track, analyse, and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency; providing temporary use of on-line non[1]downloadable software to facilitate communicating among peer professionals in the advertising, marketing and business services fields, and for customising computer application user interfaces; computer services, namely, designing, developing, and maintaining computer software applications for others and consulting services related thereto; online hosted computer services, namely, designing, developing, customising, and maintaining computer software applications for others and consulting services related thereto; all the foregoing services available from computer databases, the Internet or via other communications; information technology services; IT support; cloud computing services; management and consultancy services relating to computer hardware and computer software; computer systems analysis and reporting; technical data analysis; computer programming; computer programs and computer system design information; Software as a Service relating to customer contact centre services; Software as a Service relating to customer call centre services; Software as a service [SaaS]; Consulting services in the field of software as a service [SaaS]; Programming of software for Internet portals, chatrooms, chat lines and Internet forums; Authentication services; Authentication services (control) of messages transmitted via telecommunications; Authentication services (control) of data transmitted via telecommunications; Quality assessment; Quality checking; Consultancy relating to quality control; Quality control and authentication services; Testing, authentication and quality control; Consultancy services relating to quality control; advice and consultancy in relation to all of the aforesaid services

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Markenform	Wortmarke
Aktenzeichen	019108512

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