9
Computer software; pre-recorded videotape cassettes, audio tapes, and CDs featuring training materials and presentations; downloadable electronic publications in the nature of newsletters, job aides, white papers and research reports
16
Educational and printed publications, namely, textbooks, books, journals, magazines, brochures, manuals, training manuals, teaching guides, teaching materials, instructional manuals, pamphlets, booklets, workbooks, white papers, newsletters, articles, posters, worksheets, binders, educational learning cards, flash cards, activity cards, activity books, story books, puzzle books, job aides, and questionnaires
35
Business consulting services; customer service consulting
41
Educational services, namely, arranging, conducting and providing classes, workshops, seminars, and training classes; providing online publications in the nature of newsletters, white papers and articles; providing educational training services via a global computer network; providing non-downloadable webinars
42
Custom design of sales training materials
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