9
Computer programs and software, including carrier media therefor and in on-line downloadable form, all for project and resource management, performance measurement, portfolio management; product development, resource allocation, collecting, monitoring and tracking data, generating reports, project planning, analysis of project portfolio performance, risk management, information technology management, organisational management, business management, risk assessment, and electronic or machine-readable user manuals
16
Printed matter relating to computer programs and software; printed manuals for computer programs and software for project management and portfolio managment
41
Educational and training services; conducting colloquia, conferences, seminars and workshops; all in the fields of information technology management, organisational management, business management, risk assessment, portfolio management, product development, resource management, planning, project management, project tracking and scheduling, and performance measurement; services for developing, constructing and administering tests and test programs for persons and companies; provision of consultancy, advisory and information services relating to all the above services, including such provision on-line from a computer network or via the Internet, intranets or extranets
42
Providing technical information, delivered via the Internet or networked computers and/or computer terminals, for project and resource management, portfolio management, information technology and product development; technical support services, namely, troubleshooting of computer software problems via telephone, e-mail, and in person; computer programming services; computer software support, maintenance, upgrading and advisory services
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