9
Computer software, namely, telecommunications, data communications and computer network management software; network management software for small, medium and large enterprise-wide systems and networks; information systems management software; information distribution software; software for distribution network management systems; publications, namely, texts, guides, manuals, handbooks and technical documentation relating to implementation, integration, operation, customization, administration, and management of telecommunications, data communications, data communications and computer network management software, sold as a unit with the software; network capacity planning and performance monitoring software; datacomm carrier and network service provider market monitoring software
41
Training and education, namely, conducting classes and workshops in implementation, integration, operation, customization, administration and management of telecommunications, data communications and computer networks; help desk services, providing, technical information, providing information about computer products and computer product use, providing customer assistance, and providing software updates and tools
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