35
Providing and maintaining a computer database that contains individuals` and/or enterprises` communications preferences and customized collections of communications information, such as preferred speaking languages, preferred communication modes, and groups of ad-dresses, telephone numbers, pager numbers, fax numbers, e-mail addresses, uniform resource locators (URLs) and/or personal information useful for a variety of call handling preferences and, when requested by an individual or enterprise user, providing information or a service that is requested by an individual or enterprise user, providing information or a service that is requested by the user with the information or service being provided in a manner that is in accord with the user's preferences and information contained in the database, namely providing in accord with the user's stored preferences and information, information about telephone directory listings, and providing special date reminders to the user
38
For a user of a computer database that contains individuals` and/or enterprises` communica-tions preferences and customized collections of communications information, such as pre-ferred speaking languages, preferred communication modes, and groups of addresses, tele-phone numbers, pager numbers, fax numbers, e-mail addresses, uniform resource locators (URLs) and/or personal information useful for a variety of call handling preferences and, when requested by an individual or enterprise user, providing information or a service that is requested by an individual or enterprise user, providing information or a service that is requested by the user with the information or service being provided in a manner that is in accord with the user's preferences and information contained in the database, namely provid-ing in accord with the user's stored preferences and information,establishing telephonic com-munication between the user and another person, connecting the user with live operators or automated menues at any time during the telephone call on request by the user, and automati-cally connecting the user with live operators or autmated menues when telephone calls can not be completed, recording telephone messages directed to the user, forwarding recorded messages to the user via telephone and providing telephone numbers called to the user
39
For a user of a computer database that contains individuals` and/or enterprises` communica-tions preferences and customized collections of communications information, such as pre-ferred speaking languages, preferred communication modes, and groups of addresses, tele-phone numbers, pager numbers, fax numbers, e-mail addresses, uniform resource locators (URLs) and/or personal information useful for a variety of call handling preferences and, when requested by an individual or enterprise user, providing information or a service that is requested by an individual or enterprise user, providing information or a service that is requested by the user with the information or service being provided in a manner that is in accord with the user's preferences and information contained in the database, namely provid-ing in accord with the user's stored preferences and information, driving directions
41
For a user of a computer database that contains individuals` and/or enterprises` communica-tions preferences and customized collections of communications information, such as pre-ferred speaking languages, preferred communication modes, and groups of addresses, tele-phone numbers, pager numbers, fax numbers, e-mail addresses, uniform resource locators (URLs) and/or personal information useful for a variety of call handling preferences and, when requested by an individual or enterprise user, providing information or a service that is requested by an individual or enterprise user, providing information or a service that is requested by the user with the information or service being provided in a manner that is in accord with the user's preferences and information contained in the database, namely provid-ing in accord with the user's stored preferences and information, information about movies, sports events and other entertainment events, making reservations on behalf of the user for golf tee times and sports and entertainment events
42
For a user of a computer database that contains individuals` and/or enterprises` communica-tions preferences and customized collections of communications information, such as pre-ferred speaking languages, preferred communication modes, and groups of addresses, tele-phone numbers, pager numbers, fax numbers, e-mail addresses, uniform resource locators (URLs) and/or personal information useful for a variety of call handling preferences and, when requested by an individual or enterprise user, providing information or a service that is requested by an individual or enterprise user, providing information or a service that is requested by the user with the information or service being provided in a manner that is in accord with the user's preferences and information contained in the database, namely provid-ing in accord with the user's stored preferences and information, information about weather, governmental agencies, restaurants, hotels, making reservations on behalf of the user for res-taurants and temporary lodging