09
Data storage media (other than paper) for recording computer
programs; audio, video and/or sound recordings; audio, video
and/or sound recordings in the form of discs; CDs; DVDs;
computer discs; CD-ROMs; computer programs and computer
software, including computer programs and computer software
to manage client databases; audiovisual apparatus
16
Printed material; printed matter; printed publications;
books; instructional material; instruction books;
information books; magazines (printed publications);
magazines (periodicals); periodicals; manuals (handbooks);
manuals (printed matter); manuals for instructional
purposes; manuals for reference purposes; reference books;
reference cards; reference handbooks; reference manuals;
printed materials relating to audiovisual presentations;
teaching materials (printed matter) relating to audiovisual
presentations; documents; leaflets; pamphlets; posters;
information sheets; information reports; stationery
materials; printed stationery; print-outs; prints
35
Business management; customer relationship management for
businesses; administration of businesses or business
affairs; business process management; business process
management (for others); business assistance; business
counselling; business development services; business
planning; business evaluation services; business examination
services; business expertise services; business monitoring
services; business research; business statistical analysis;
business statistical information services; business
statistical studies; business strategic planning; business
promotion services; business strategy services; business
surveys; business project management; administration
relating to marketing or sales methods; advertising
services; corporate planning; collecting business
information; collecting business statistics; collection of
statistics for business; collecting information for
business; collection of commercial information; collection
of business data; collection of information relating to
advertising; collection of information relating to market
analysis; collection of information relating to market
research; collection of market research information;
commercial administration; commercial business management;
commercial or industrial management assistance; company
monitoring; compilation of business data; compilation of
business information; compilation of business statistics;
compilation of commercial information; compilation of
company information; compilation of information into
computer databases; compilation of lists of prospective
customers; compilation of mailing lists; compilation of
statistics; compilation or exploitation of statistical data;
computerised business information retrieval; computerised
business information services; computerised business
research; computerised compilation of customer indexes;
computerised database management; conducting of business
appraisals; conducting of business feasibility studies;
conducting of business research; conducting of internal
business communication surveys; conducting of market
research; conducting of marketing studies; conducting of
productivity studies; business data analysis; database
management; database services for business; business data
collection (for others); data compilation for others;
business data handling; business data management; economic
analysis for business purposes; economic forecasting;
economic forecasting for business purposes; economic
information services for business purposes; employment
recruitment; evaluation of personnel requirements;
evaluation of business opportunities; information services
relating to advertising; information services relating to
businesses; management assistance in business affairs;
management of business (for others); management of business
projects (for others); sales and marketing services; market
analysis services; market assessment services; market
campaigns; market forecasting; market reporting services;
market research; market research data collection services;
market research data retrieval services; market research for
advertising; market studies; market surveys; market survey
analysis; marketing; marketing analysis; marketing
assistance; marketing forecasting; marketing information;
marketing management advice; office management services (for
others); organisation, operation and supervision of customer
loyalty schemes; personnel development; personnel
management; personnel management assistance; personnel
placement; personnel recruitment; personnel recruitment
advertising; personnel resources management; personnel
selection (for others); planning of marketing strategies;
planning services for advertising; preparation of business
statistics; preparation of commercial reports; processing of
business survey results; research services relating to
business; research services relating to marketing; strategic
business consultancy; strategic business planning; and
advice, information or consultancy services in relation to
any of the aforementioned services
41
Arranging and conducting of workshops (training); providing
courses of instruction; providing courses of training;
training; training consultancy; arranging of courses of
instruction; business educational services; business
training consultancy services; business training services;
coaching (education and training); commercial training
services; conducting instructional courses; conducting of
business conferences; conducting of conventions; conducting
of educational conferences; conducting of educational
courses; conducting seminars; conducting training seminars;
consultancy services relating to education; consultancy
services relating to training; instruction services;
organisation of training courses; organisation of seminars;
tuition; and advice, information or consultancy services in
relation to any of the aforementioned services
42
Installation, repair and maintenance of software;
installation, repair and maintenance of middleware
(software); advisory services relating to computer software;
computer software advisory services; computer software
consultancy; computer software design; computer software
development; computer software engineering; computer
software programming services; computer support services
(computer hardware, software and peripherals advisory and
information services); computer support services
(programming and software installation, repair and
maintenance services); consultancy in the field of computer
software; rental of computer software; computer system
design; design of computer programs; design of computer
software; design and development of computer software (for
others); development of computer programs; development of
computer software; development of computer software
application solutions; development of computer systems;
development of systems for the processing of data; software
creation; software engineering; updating of computer
programs; updating of computer software; updating of
computer software for computer system memory banks;
upgrading of computer software; writing of computer
programs; writing of computer software; information
technology (IT) services (computer hardware, software and
peripherals design and technical consultancy); online
provision of web-based applications; online provision of
web-based software; surveying; provision of research
services; research services; research, engineering and
technical consultancy for industry; quality assurance
consultancy; quality audits; quality control; and advice,
information or consultancy services in relation to any of
the aforementioned services