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The International trademark SER SOLUTIONS was filed as Word mark on 10/31/2007 at the World Intellectual Property Organization.
| Trademark form | Word mark |
| File reference | 957121 |
| Countries | 
|
| Base trademark |
No. 77138928,
March 23, 2007
|
| Application date | October 31, 2007 |
| Expiration date | October 31, 2017 |
Trademark owner
Loudoun Tech Center,
21680 Ridgetop Circle
US
21680 Ridgetop Circle
US
Trademark representatives
666 Fifth Avenue
New York, NY 10103-3198
US
goods and services
09
Computer software and hardware for use in call center
automation and management; computer software, hardware and
manuals sold together as a unit for automatic processing,
management and routing of inbound and outbound telephone
calls; computer hardware and software for transmission and
routing of voice and data for use with computer systems,
computer telephony, call contact center operations; computer
hardware and software for managing both inbound and outbound
calls in a blended environment in call contact center
operations; computer hardware and software for managing and
controlling call contact center operations; computer
hardware and software for customer relationship management
at call contact centers operations, namely, managing,
monitoring and tracking communications and transactions,
assessing the skills of employees and management of the
allocation of those employees within the business,
statistics reporting, providing marketing research, placing
telephone calls for direct marketing and for sales campaign
management, providing lists of purchasers interested in
purchasing goods and services and managing those lists,
contact management, liability management, risk management,
tracking the amount of business transacted during a given
period of time
35
Business management and consultation services in the field
of call contact center operations and call contact center
applications; providing customer services in the field of
telephone call centers for others; management of call
contact centers for others; providing consulting services to
others in the field of call center operations
37
Installation of computer hardware and software; maintenance
of computer hardware and software; design of computer
software and computer systems for others; computer software
engineering; installation of computer and telephony
networks, namely, call contact centers; maintenance and
repair of computer networks and telephony networks, namely,
call contact centers
38
Telecommunications services, namely, consulting services in
the field of customized automated dialing and call contact
center systems; telecommunications services, namely,
providing telephonic call routing services for call center
operations allowing automatic distribution of inbound and
outbound calls; call center telecommunications services in
the nature of providing inbound and outbound teleservices to
others, namely, telephone communications services
42
Installation and maintenance of computer software and
hardware; design of computer software and computer systems
for others; integration of computer systems and networks;
computer consultation; consulting services in the field of
customized automated dialing and call contact center
systems; development of computer telephone systems
integrating computer hardware and software for automatic
processing of inbound and outbound telephone calls for
others; computer consulting concerning software and hardware
for telecommunications and call center operations;
development and design for others of computer hardware and
software solutions for call center operations
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| May 12, 2018 | 2018/19 Gaz | Deletion | |
| February 8, 2011 | 2011/9 Gaz | EM | RAW: Rule 18ter(2)(i) GP following a provisional refusal |
| June 3, 2009 | 2009/24 Gaz | EM | Rejection |
| November 17, 2008 | 2009/14 Gaz | US | RAW: Partial Ceasing Effect |
| October 31, 2007 | 2008/14 Gaz | US | Registration |
ID: 14957121