07
Robots; robotic machines; robotic handling apparatus;
automated machines; automated machines and apparatus; all of
the aforesaid goods being for domestic or industrial use
09
Computer hardware; computer software; data communications
apparatus; computer software platforms; computer operating
system software; computer interface software; computer
software for use as an application programming interface
(API); software for creating and operating a graphic user
interface; computer application software for mobile phones,
tablet computers and other portable electronic devices;
downloadable computer application software; computer
software for controlling and managing access server
applications; software for telecommunication and
communication via local or global communications networks,
including via the internet; software for robotic process
automation; computer software to assist in handling requests
for IT technical support; computer software for recordal,
compilation, analysis and retrieval of information regarding
the handling of requests for IT technical support; computer
software for the automatic resetting of passwords; word
processing computer programs; computer software for
electronic document management and capture and for form
processing; computer software for the design, creation and
maintenance of, and access to, document management,
authoring, storage and retrieval systems; computer software
for the categorisation, research and retrieval of documents
and data on computer networks; computer software for
managing stock control systems; computer software for
business operational and process efficiency, business
organisation, risk management, financial control, supply
chain optimisation, and cash flow; computer software for
managing personal contact information, diary programs, and
calculating programs; computer software for handwriting
identification; computer software for the identification and
verification of persons based on one or more biometric
characteristics; computer software for access to sites on
customised intranets and sites on global communications
networks; computer software for the manufacture, processing
and provision of text and graphics information, locally or
by means of remote transmission; computer software for
security and encryption programs and data synchronisation
programs; computer software for the analysis and reporting
of firewall log data; computer software for detecting,
blocking and intercepting malware and other threats to
computer hardware and software; computer software for
identity security; computer software for authentication and
identity management information security; computer software
for data exchange using wireless communications technologies
and for use with personal digital assistants; computer
software for the linking, networking and central management
of mobile terminals; computer software for the safeguarding
of digital files; computer software for use in database
management, namely for managing personal and business
information; computer programs; computer firmware; apparatus
for networking of computers; computer servers; computer
peripheral equipment; computer printers; modems; handheld
electronic devices with wireless e-mail and wireless access
to electronic communications networks; pointing devices for
use with computers, mobile phones and other portable
electronic devices; computer games software; software for
the infrastructure and operation of computer games via the
internet; tablet computers; computer scanners; data
processing apparatus and instruments for use with computers;
screens and keyboards for computers; data processing
apparatus and instruments; telecommunications apparatus and
instruments; mobile phones; smartphones; telecommunications
network apparatus; audio, visual and audio visual apparatus
and instruments; apparatus for storage, recordal, retrieval
and transmission of data; downloadable electronic
publications; magnetic data carriers; audio recordings;
visual recordings; audio-visual recordings; robots for
entertainment; computer software for operating robots;
control apparatus and remote controls for operating robots
for entertainment; humanoid robots with artificial
intelligence; humanoid robots; monitoring robots for
domestic and professional use; robots for personal use or
for recreation; instruction manuals and other printed
publications in electronic form relating to the aforesaid
goods
35
Business management consultancy services; business
management consultancy services in relation to the handling
of customer services for IT technical support; business
project management services; project management methodology
for business; assisting businesses in the monitoring of
adoption of IT systems by their staff; assisting businesses
in the rating of employees' IT skills and motivating staff
to improve their IT skills; assisting businesses in
conducting customer satisfaction surveys and analysing
information obtained from them; assisting businesses in
analysing user feedback regarding IT systems; business
management of call centres on behalf of others for IT
technical support; business management of customer service
relations; assisting and advising businesses in the sharing
of knowledge regarding organisational efficiency; business
management consultancy in relation to environmental policy
and energy efficiency policy; data processing services;
database management services; business appraisals; business
organisation consulting; provision of business information
and advisory services relating to information technology;
information technology procurement services; assisting and
advising businesses in acquiring information technology
systems and in the use of outsourcing services for
information technology; provision of strategic business
assistance in relation to the development of information
technology and electronic commerce operations; business
control and business monitoring of information technology
suppliers; provision of business information relating to
electronic commerce and interactive technologies; personnel
management consulting; business advice relating to
marketing; office function services; business process
outsourcing, namely, clerical/organisational operations for
others relating to the operation of computer network
infrastructure; advertising the goods and services of
others; retail store services, electronic retail and mail
order retail services all connected with computers, data
processing equipment, data communications apparatus,
magnetic data carriers, computer networking apparatus,
computer systems, telecommunications apparatus and
instruments, electronic publications (downloadable) provided
on-line from databases or the internet and printed matter;
information and advisory services relating to all the
aforesaid services
38
Electronic communication services; communication services
via computer networks, internet portals, and computer
terminals; electronic transmission of data and information
via computer networks and internet portals;
telecommunication services; rental of telecommunication
apparatus and instruments; provision of telecommunication
access and links to computer databases and networks;
arranging and leasing access time to computer databases;
provision of access to electronic online networks for
information retrieval; network implementation services,
namely implementation of data communications over
infrastructures supplied by third parties; rental of data
communication apparatus; provision of internet chat rooms;
information and advisory services relating to all the
aforesaid services
40
Hire, rental and leasing of printers
42
Development of computer platforms; advisory and consultancy
services relating to information technology, computers,
computer networking, computer programs and computer systems;
computer programming services; design of application
software; design of computer operating system software;
design of computer interface software; design of computer
software for use as an application programming interface
(API); design of software for creating and operating a
graphic user interface; design of computer application
software for mobile phones, tablet computers and other
portable electronic devices; design of downloadable computer
application software; design of software for robotic process
automation; design of computer software to assist in
handling requests for IT technical support; design of
computer software for recordal, compilation, analysis and
retrieval of information relating to requests for IT
technical support, IT troubleshooting, and incident
handling; computer programming services for the automated
installation and configuration of computer hardware,
computer programs and computer software; design,
development, updating, modification, testing, installation
and maintenance of computer software; hire, rental and
leasing of computers, computer firmware, computer programs,
computer peripheral equipment, data communications
apparatus, data processing equipment, computer networking
apparatus and instruments, and parts and fittings for all
these goods; cloud computing services; creation and
structuring of computer databases; creation and maintaining
of databases to hold information regarding compliance with
licences for the use of computer software programs;
provision of helpdesk services for the provision of advice
in relation to issues with computer hardware, computer
networks, data processing equipment and computer software;
operating and hosting a website for the provision of
technical information and advice on IT matters and enabling
the downloading of application software; technical support
services, namely, troubleshooting in the nature of
diagnosing computer hardware and software problems;
provision of IT technical support by way of web chat
conversations; design, research, development, testing and
rental of computer hardware, computer peripherals and
computer networking systems; computer systems analysis;
monitoring, recording and/or controlling access to sites and
locations on a global computer network; computer network
management services; computer outsourcing services provider
in the field of information technology; computer operations
support services, being central processors with multiple
users, taking on all aspects of computer housekeeping and
data back-ups; network monitoring services; systems
migration and integration services; applications management;
computer applications technical support services; operation
of computer network infrastructure, including by means of
internet portals and mobile application software; recovery
of computer data; data security services (firewalls);
computer environmental control services; encryption of
information maintained on computers; electronic storage of
documentation products, document templates, models and
reports relating to project management, project management
methodology, and management of customer service regarding IT
technical support; web site design services; hosting the web
sites of others; creating, developing, designing and
maintaining the websites of others; rental of data
processing equipment; server management services; server
hosting; advisory and consultancy services, including by
means of blogs, articles, and messages on social media,
relating to any of the aforesaid services and any other
services relating to information technology, computers,
computer programs and computer systems
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