09
Downloadable computer application software for mobile phones
and other mobile devices and downloadable computer software
for service desk and help desk services; downloadable
computer application software for mobile phones and other
mobile devices and downloadable computer software using
artificial intelligence for analyzing and diagnosing status
and health, identifying, predicting, and alerting failures
and problems, and providing solutions for such failures and
problems of computer- and network-connected devices,
systems, machinery, equipment, and networks; downloadable
computer application software for mobile phones and other
mobile devices and downloadable computer software for
document management; downloadable computer application
software for mobile phones and other mobile devices and
downloadable computer software using artificial intelligence
for document management, analysis, data and natural language
processing, data extraction and entry, and automation of
cognitive analysis, searching, and sorting of documents and
numerical and qualitative data
35
Data and document processing services; document processing
services utilizing artificial intelligence
42
Software as a service (SaaS) services featuring software for
service desk management, help desk management, and for
communications between customer service representatives and
customers; software as a service (SaaS) services featuring
software for predictive analytics using artificial
intelligence in the fields of help desk and service desk
services and technical on-site maintenance services;
software as a service (SaaS) services featuring software
using artificial intelligence for analyzing and diagnosing
status and health, identifying, predicting, and alerting
failures and problems, and providing solutions for such
failures and problems of computer- and network-connected
devices, systems, machinery, equipment, and networks