09
Software; downloadable software; computer programs;
application programs for computers; recorded computer
programs; downloadable computer programs; software
(recorded programs); downloadable computer applications;
downloadable software applications; computer programs for
business management; downloadable cloud computing software;
application software for cloud computing services; software
platforms for computers; recorded or downloadable software
platforms; virtual assistant software; interactive computer
software and programs; website creation and design software;
artificial intelligence apparatus (terms considered too
vague in the opinion of the International Bureau - Rule 13
(2) (b) of the Regulations); artificial intelligence
software; data management software; electric apparatus for
controlling robots; software for robotic process automation
(RPA); downloadable electronic publications; speech
recognition apparatus; speech processors; software for
multiple-user access to global computer information
networks; voice response equipment; software for carrying
out online transactions; smart speakers; computer software
for data storage automation; chatbot software for simulating
conversations; software platforms for social networks;
software applications for social networking via the
Internet; multimedia software; language recognition
software; cloud computer software; search-engine computer
software; software for converting natural language into
machine-executable commands
38
Providing access to platforms and portals on the Internet;
online conversation services; transmission (electronic) of
written communications; user access services for
information available on the Internet; communication via
interactive voice response systems; providing
telecommunications connections to the Internet or to
databases; interactive communication services; electronic
communication by means of chat rooms, chat lines and
Internet forums; providing voice chat services; forums
(chat rooms) for social network systems; multimedia
messaging services; online chat room services for the
transmission of messages, comments and multimedia content
among users; text message transmission services; telephone
communication services for hotlines and call centers
42
Scientific and technological services, as well as associated
research and design services; industrial analysis and
research services; software design and development; hosting
of platforms on the Internet; computer platform
development; platform as a service (PaaS); design and
development of virtual reality software; providing virtual
computer systems via cloud computing; hosting of transaction
platforms on the Internet; programming of software for
portals, chat rooms, chat lines and Internet forums;
development of interactive multimedia software; hosting of
multimedia applications; software as a service (SaaS);
cloud computing services