07
Robots; robotic machines; robotic apparatus; automated
machines; automated machines and apparatus; all of the
aforesaid goods being for domestic or industrial use
09
Computer hardware; computer software; data communications
apparatus; computer software platforms; computer operating
system software; computer interface software; computer
software for use as an application programming interface
(API); software for creating and operating a graphic user
interface; computer application software for mobile phones,
tablet computers and other portable electronic devices;
downloadable computer application software; computer
software for controlling and managing access server
applications; software for telecommunication and
communication via local or global communications networks,
including via the internet; software for robotic process
automation; computer software to assist in handling requests
for IT technical support; computer software for recordal,
compilation, analysis and retrieval of information regarding
the handling of requests for IT technical support; computer
software for the automatic resetting of passwords; word
processing computer programs; computer software for
electronic document management and capture and for form
processing; computer software for the design, creation and
maintenance of, and access to, document management,
authoring, storage and retrieval systems; computer software
for the categorisation, research and retrieval of documents
and data on computer networks; computer software for
managing stock control systems; computer software for
business operational and process efficiency, business
organisation, risk management, financial control, supply
chain optimisation, and cash flow; computer software for
managing personal contact information, diary programs, and
calculating programs; computer software for handwriting
identification; computer software for the identification and
verification of persons based on one or more biometric
characteristics; computer software for access to sites on
customised intranets and sites on global communications
networks; computer software for the manufacture, processing
and provision of text and graphics information, locally or
by means of remote transmission; computer software for
security and encryption programs and data synchronisation
programs; computer software for the analysis and reporting
of firewall log data; computer software for detecting,
blocking and intercepting malware and other threats to
computer hardware and software; computer software for
identity security; computer software for authentication and
identity management information security; computer software
for data exchange using wireless communications technologies
and for use with personal digital assistants; computer
software for the linking, networking and central management
of mobile terminals; computer software for the safeguarding
of digital files; computer software for use in database
management, namely for managing personal and business
information; artificial intelligence software; artificial
intelligence application software; computer programs;
computer firmware; apparatus for networking of computers;
computer servers; computer peripheral equipment; computer
printers; modems; handheld electronic devices with wireless
e-mail and wireless access to electronic communications
networks; pointing devices for use with computers, mobile
phones and other portable electronic devices; computer games
software; software for the infrastructure and operation of
computer games via the internet; tablet computers; computer
scanners; data processing apparatus and instruments for use
with computers; screens and keyboards for computers; data
processing apparatus and instruments; telecommunications
apparatus and instruments; mobile phones; smartphones;
telecommunications network apparatus; audio, visual and
audio visual apparatus and instruments; apparatus for
storage, recordal, retrieval and transmission of data;
downloadable electronic publications; magnetic data
carriers; audio recordings; visual recordings; audio-visual
recordings; robots for entertainment; computer software for
operating robots; control apparatus and remote controls for
operating robots for entertainment; humanoid robots with
artificial intelligence; humanoid robots; monitoring robots
for domestic and professional use; robots for personal use
or for recreation; instruction manuals and other printed
publications in electronic form relating to the aforesaid
goods
35
Business management consultancy services; business
management consultancy services in relation to the handling
of customer services for IT technical support; business
project management services; project management methodology;
assisting businesses in the monitoring of adoption of IT
systems by their staff; assisting businesses in the rating
of employees' IT skills and motivating staff to improve
their IT skills; assisting businesses in conducting customer
satisfaction surveys and analysing information obtained from
them; assisting businesses in analysing user feedback
regarding IT systems; management of call centres on behalf
of others for IT technical support; management of customer
service relations; assisting and advising businesses in the
sharing of knowledge regarding organisational efficiency;
business management consultancy in relation to environmental
policy and energy efficiency policy; data processing
services; database management services; business appraisals;
business organisation consulting; advisory services and
provision of business information relating to information
technology; information technology procurement services;
assisting and advising businesses in acquiring information
technology systems and in the use of outsourcing services
for information technology; provision of strategic business
assistance in relation to the development of information
technology and electronic commerce operations; business
control and business monitoring of information technology
suppliers; provision of business information relating to
electronic commerce and interactive technologies; personnel
management consulting; business advice relating to
marketing; office function services; business process
outsourcing, namely, clerical/organisational operations for
others relating to the operation of computer network
infrastructure; advertising the goods and services of
others; retail store services, electronic retail and mail
order retail services all connected with computers, data
processing equipment, data communications apparatus,
magnetic data carriers, computer networking apparatus,
computer systems, telecommunications apparatus and
instruments, electronic publications (downloadable) provided
on-line from databases or the internet and printed matter;
information and advisory services relating to all the
aforesaid services
38
Communication services; communication services via computer
networks, internet portals, and computer terminals;
electronic transmission of data and information via computer
networks and internet portals; telecommunication services;
rental of telecommunication apparatus and instruments;
provision of telecommunication access and links to computer
databases and networks; arranging and leasing access time to
computer databases; provision of access to electronic online
networks for information retrieval; network implementation
services, namely implementation of data communications over
infrastructures supplied by third parties; rental of data
communication apparatus; provision of internet chat rooms;
information and advisory services relating to all the
aforesaid services
42
Development of computer platforms; advisory and consultancy
services relating to information technology, computers,
computer networking, computer programs and computer systems;
computer programming services; design of application
software; design of computer operating system software;
design of computer interface software; design of computer
software for use as an application programming interface
(API); design of software for creating and operating a
graphic user interface; design of computer application
software for mobile phones, tablet computers and other
portable electronic devices; design of downloadable computer
application software; design of software for robotic process
automation; design of computer software to assist in
handling requests for IT technical support; design of
computer software for recordal, compilation, analysis and
retrieval of information relating to requests for IT
technical support, IT troubleshooting, and incident
handling; computer programming services for the automated
installation and configuration of computer hardware,
computer programs and computer software; design,
development, updating, modification, testing, installation
and maintenance of computer software; hire, rental and
leasing of computers, printers, computer firmware, computer
programs, computer peripheral equipment, data communications
apparatus, data processing equipment, computer networking
apparatus and instruments, and parts and fittings for all
these goods; cloud computing services; creation and
structuring of computer databases; creation and maintaining
of databases to hold information regarding compliance with
licences for the use of computer software programs;
provision of helpdesk services for the provision of advice
in relation to issues with computer hardware, computer
networks, data processing equipment and computer software;
operating and hosting a website for the provision of
technical information and advice on IT matters and enabling
the downloading of application software; technical support
services; provision of IT technical support by way of web
chat conversations; design, research, development, testing
and rental of computer hardware, computer peripherals and
computer networking systems; computer systems analysis;
monitoring, recording and/or controlling access to sites and
locations on a global computer network; computer network
management services; computer outsourcing services provider
in the field of information technology; computer operations
support services, being central processors with multiple
users, taking on all aspects of computer housekeeping and
data back-ups; network monitoring services; systems
migration and integration services; applications management;
computer applications technical support services; operation
of computer network infrastructure, including by means of
internet portals and mobile application software; recovery
of computer data; data security services (firewalls);
computer environmental control services; encryption of
information maintained on computers; electronic storage of
documentation products, document templates, models and
reports relating to project management, project management
methodology, and management of customer service regarding IT
technical support; web site design services; hosting the web
sites of others; creating, developing, designing and
maintaining the websites of others; rental of data
processing equipment; server management services; server
hosting; platforms for artificial intelligence as software
as a service [SaaS]; providing artificial intelligence
computer programs on data networks; software as a service
[SaaS] featuring computer software platforms for artificial
intelligence; technology consultation in the field of
artificial intelligence; research in the field of artificial
intelligence; advisory and consultancy services, including
by means of blogs, articles, and messages on social media,
relating to any of the aforesaid services and any other
services relating to information technology, computers,
computer programs and computer systems
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