09
Downloadable software; downloadable software for automated
testing of enterprise applications for use in information
technology service management (ITSM), information technology
operations management (ITOM), customer relationship
management, enterprise resource planning, human resource
management, content management, enterprise search,
enterprise application integration, business intelligence,
enterprise messaging and collaboration, call centers,
customer support, software development management, knowledge
management, and identity management, and instructional user
guides sold as a unit; downloadable software for computer
based information services for businesses, namely, managing,
developing, deploying, operating, monitoring, configuring,
customizing, implementing, and managing of computer systems
and applications, information technology service automation,
identifying elements of information technology
infrastructure, performance analytics, field service
automation, application integration, development tools,
integration tools, and enterprise application integration
(EAI); downloadable software platforms for enterprise
management and automated testing of computer software
platforms for enterprise management and automated testing of
enterprise applications regarding information technology
service management (ITSM), information technology operations
management (ITOM), customer relationship management,
enterprise resource planning, human resource management,
content management, enterprise search, enterprise
application integration, business intelligence, enterprise
messaging and collaboration, call center, customer support,
software development management, knowledge management, and
identity management; downloadable computer software
platforms for test script functionality and enterprise
application testing; downloadable software in the field of
IT service management, IT business management, IT financial
management, facilities management, asset management, HR case
management, security operations management, configuration
database management, and IT orchestration and automation;
downloadable software for IT service management, IT business
management, IT financial management, facilities management,
asset management, HR case management, security operations
management, configuration database management, and IT
orchestration and automation; downloadable software in the
field of information technology integration
35
Business services; business consulting services; business
management consulting; business consulting and information
services; business consulting in the fields of business
processes, business management, business strategy, workflow
management, operations management, logistics, asset
management, change management, information services, and
organization consultancy
42
Providing temporary use of non-downloadable software;
computer software consulting; consulting services in the
field of cloud computing; consulting services in the field
of software as a service (SAAS); customizing computer
software; computer diagnostic services; computer programming
services; computer project management services; information
technology consulting services; consulting services in the
field of information technology integration; providing
information on computer technology and programming via a
website; computer software development in the field of cloud
computing, software as a service, custom software
development, and big data; cloud computing featuring
software for use in the development, implementation,
administration and management of cloud software; design and
development of computer software; design, development,
updating, customization, and implementation of software;
design and development of computer software for enterprise
management and enterprise application integration (EAI);
design and development of computer software for testing,
configuring, assessing, implementing, and maintaining
computer software systems and platforms for others for use
in enterprise management, enterprise application integration
(EAI); design, development, and implementation of software
for the enterprise of others for automation of enterprise
information technology and business processes; design and
development of computer software for software as a service,
connected devices, and artificial intelligence; computer
software development in the field of IT service management,
IT business management, IT financial management, facilities
management, asset management, HR case management, security
operations management, configuration database management,
and IT orchestration and automation; programming of computer
software for others; software as a service (SAAS) services
featuring software for IT service management, IT business
management, IT financial management, facilities management,
asset management, HR case management, security operations
management, configuration database management, and IT
orchestration and automation; platform as a service (PAAS)
featuring computer software platforms for IT service
management, IT business management, IT financial management,
facilities management, asset management, HR case management,
security operations management, configuration database
management, and IT orchestration and automation; technical
advice relating to operation of computers; application
service provider (ASP), namely, hosting computer software
applications of others; business technology software
consultation services; computer services, namely, hosting an
online community website that allows users to share,
exchange, and distribute software programs; development,
updating and maintenance of software and database systems;
design, development, and implementation of software for the
enterprise for automation of enterprise information
technology and business processes; maintenance, updating,
upgrading, and testing of computer software; updating and
design of computer software; updating and maintaining
cloud-based computer software through various manage
services offerings in the nature of online updates,
enhancements and patches; computer services, namely, cloud
hosting provider services; computer programming services,
namely, application development, implementation, and design;
information technology consulting services, namely,
information technology integration consulting services;
testing of computer software for quality and compliance
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