38
Providing private and secure real time electronic
communication over a computer network; providing
telecommunications connections to a global computer network;
providing virtual private network (VPN) services, namely,
private and secure electronic communications over a private
or public computer network
41
Business training in the field of cloud based technology
services; developing training systems and learning
methodologies for others; educational services, namely,
conducting classes, seminars, conferences, workshops, online
and onsite training in the field of cloud based technology
services and distribution of training material in connection
therewith; interactive on-line training services in the
field of cloud based technology services; on-line
publication of journals, namely, blogs featuring cloud based
technology services; training in the use and operation of
cloud based services and products; training services in the
field of cloud based technology services
42
Software as a service (SAAS) featuring software that
improves business results by integrating collaboration
tools, contact centers and virtual desktops; software as a
service (SAAS) featuring software for use in database
management for service desk management; computer services,
namely, acting as an application service provider in the
field of knowledge management to host computer application
software for the purpose of improving business results by
integrating collaboration tools, contact centers and virtual
desktops; providing temporary use non-downloadable
cloud-based software and cloud computing software that
enhances business productivity by integrating video, phone,
texts, instant messaging, group charts, file sharing,
desktop sharing and online meetings; cloud computing
featuring software for use in database management, for use
as a spreadsheet, and for word processing that enhances
business productivity by integrating video, phone, texts,
instant messaging, group charts, file sharing, desktop
sharing and online meetings; computer services, namely,
cloud hosting provider services; computer services, namely,
providing virtual and non-virtual application servers, web
servers, file servers, co-location servers, load balancing
servers, redundancy servers, media servers and database
servers of variable capacity to third party computing and
data storage facilities; computer services, namely,
providing virtual servers to others; providing virtual
computer systems and virtual computer environments through
cloud computing; technical consulting services in the fields
of datacenter architecture, public and private cloud
computing solutions, and evaluation and implementation of
internet technology and services; technical support
services, namely, remote and on-site infrastructure
management services for monitoring, administration and
management of public and private cloud computing IT and
application systems; application service provider featuring
customer experience management software for use in contact
center communications, operations, and management, namely,
predictive dialing, cloud hosted interactive voice response
systems, voice response systems, Do Not Call management, and
interactive transaction processing systems; application
service provider featuring customer experience management
software for use in contact center communications,
operations, and management