09
Computer software for use in training and education in the
fields of supervisory and interpersonal skills, sales, sales
techniques, sales strategies, sales skills development,
sales training, sales consulting, service quality, business
training, negotiations, employee training, employee
education, problem solving, conflict resolution,
organizational management, career training, and business
education; computer software that provides the user with
self-assessment examinations upon completion of training in
the fields of supervisory and interpersonal skills, sales,
sales techniques, sales strategies, sales skills
development, sales training, sales consulting, service
quality, business training, negotiations, employee training,
employee education, problem solving, conflict resolution,
organizational management, career training, business
performance and business education; pre-recorded videotape
cassettes, audio tapes, and CDs featuring training materials
and presentations in the fields of supervisory and
interpersonal skills, sales, sales techniques, sales
strategies, sales skills development, sales training, sales
consulting, service quality, business training,
negotiations, employee training, employee education, problem
solving, conflict resolution, organizational management,
career training, business performance and business
education; downloadable electronic publications in the
nature of newsletters, white papers and research reports
delivered via electronic mail concerning supervisory and
interpersonal skills, sales, sales techniques, sales
strategies, sales skills development, sales training, sales
consulting, service quality, business training,
negotiations, employee training, employee education, problem
solving, conflict resolution, organizational management,
career training, business performance and business
education
16
Educational and printed publications, namely, textbooks,
books, journals, magazines, brochures, manuals, training
manuals, teaching guides, teaching materials, instructional
manuals, pamphlets, booklets, workbooks, white papers,
newsletters, articles, posters, worksheets, binders,
educational learning cards, flash cards, activity cards,
activity books, story books, puzzle books, educational card
games, and questionnaires in the field of supervisory and
interpersonal skills, sales, sales techniques, sales
strategies, sales skills development, sales training, sales
consulting, service quality, business training,
negotiations, employee training, employee education, problem
solving, conflict resolution, organizational management,
career training, business performance and business
education
35
Sales consulting services in the fields of supervisory and
interpersonal skills, sales, sales techniques, sales
strategies, sales skills development, sales training,
service quality, business training, negotiations, employee
training, employee education, problem solving, conflict
resolution, organizational management, career training, and
business education
41
Educational services, namely, arranging, conducting and
providing classes, workshops, seminars, and training classes
in the field of supervisory and interpersonal skills, sales,
sales techniques, sales strategies, sales skills
development, sales training, sales consulting, service
quality, business training, negotiations, employee training,
employee education, problem solving, conflict resolution,
organizational management, career training, business
performance and business education; providing online
publications in the nature of newsletters, white papers and
articles in the fields of supervisory and interpersonal
skills, sales, sales techniques, sales strategies, sales
skills development, sales training, sales consulting,
service quality, business training, negotiations, employee
training, employee education, problem solving, conflict
resolution, organizational management, career training,
business performance and business education; providing
educational training services via a global computer network
in the fields of supervisory and interpersonal skills,
sales, sales techniques, sales strategies, sales skills
development, sales training, sales consulting, service
quality, business training, negotiations, employee training,
employee education, problem solving, conflict resolution,
organizational management, career training, business
performance and business education; education services,
namely, providing non-downloadable webinars in the fields of
supervisory and interpersonal skills, sales, sales
techniques, sales strategies, sales skills development,
sales training, sales consulting, service quality, business
training, negotiations, employee training, employee
education, problem solving, conflict resolution,
organizational management, career training, business
performance and business education
42
Custom design of sales training materials