9
Computer software for use in IT performance and capacity management, including but not limited to collecting, storing, organizing, integration and analysis of data; computer software for use in developing and running applications for processing and analyzing data; Computer software that provides web-based access to applications and services through a web operating system or portal interface; Computer software for complex performance analysis, reporting and prediction and real-time alert generation; computer software for monitoring network, data storage and systems performance; computer software for management of computing and network systems
41
Educational services, namely, providing training of computer technicians for installation, deployment and management of computers and computer software systems for capacity and performance management; Education services, namely, providing instruction in the field of installation, deployment and management of computers and computer software systems for performance and capacity management; educational services, namely, providing classes, workshops and seminars in the fields of performance and capacity management, information technology, and global computer network technology; educational services, namely, providing seminar and workshop presentations in the field of performance and capacity management, computer systems and computer networks and distribution of course materials in connection therewith in printed or electronic format; Providing online non-downloadable e-books in the field of performance and capacity management, computer systems and computer networks; arranging conferences, seminars and exhibitions for educational purposes in the field of computers, computer systems and performance and capacity management
42
Computer programming services; Application service provider (ASP), namely, hosting and development of computer software applications for others; Cloud computing services featuring software for computer system and application development, deployment and management; Cloud computing services featuring software for use in IT performance and capacity management, including but not limited to collecting, storing, organizing, integration and analysis of data; design, installation, maintenance, updating, and repair of computer software and computer software programs; technical support services, namely, troubleshooting of computer software problems; computer technology support services, namely, help desk services for computer hardware and software and systems, and installation of computer software; technical operational support services, namely, troubleshooting in the nature of diagnosing computer hardware and software problems