9
Electric and electronic apparatus included in class 9; teaching, instructional and information material in the form of diskettes, CDs, CD-ROMs, audio and video cassettes or other data carriers, computer software, included in class 9; magnetic and optical data carriers
35
Advertising, business management for others; professional business consultancy; employment agency services; organisation and arranging of trade fairs for commercial or industrial purposes; telephone answering services; auctioneering, including on the Internet; development of franchising strategies for organising commercial and organisational know-how; Internet services, namely electronic markets, organising sales and billing therefor (online shopping) on computer networks and/or by means of other sales channels; operating electronic markets on the Internet, by arranging contracts online for both the purchase of goods and the provision of services; arranging and concluding of commercial transactions within the framework of an electronic department store; offering services on the Internet; namely the electronic receipt of orders for goods; operating call centres, namely handling contracts for the buying and selling of goods (order acceptance and placement) and consultancy with regard thereto, market research, operating an information, complaints and emergency hotline; the aforesaid services using telecommunications, in particular with the purpose of external service support/optimisation, regular customer care and attracting new customers
36
Real-estate negotiation; development of franchising strategies for organising financial know-how
38
Telecommunications; news agency services, message sending
42
Computer software design; copyright management, development (design) of trademarks and products, for others; search and operator services, namely searching for, and identifying information on a data network, in particular the Internet, providing directories for data available on data networks, in particular the Internet, included in class 42; dating services, pen friend and chatroom services