9 Apparatus, instruments and media for recording, reproducing, broadcasting, retrieving and reproducing information, data and code; sound and video recordings, sound recordings, video recordings, music, sounds, images, text, signals, information, data and code provided by telecommunications networks; by online delivery and by way of the Internet and the world wide web; computer firmware, databases; digital audio and visual recordings; parts and fittings for all the aforesaid goods; all the aforementioned goods in the field of fraud prevention systems or services; measuring, signalling, checking, scientific, optical, nautical, life-saving and surveying apparatus and instruments; photographic and cinematographic films prepared for exhibition; photographic transparencies; electronic publications and computer software relating to and for use in relation to crime and fraud prevention, security of property and individuals; computer hardware; educational and teaching apparatus and instruments; electronic, magnetic and optical identity and membership cards; parts and fittings for all the aforesaid goods.
16 Printed matter and publications; paper and cardboard; paper and cardboard articles; books; activity books; pamphlets; manuals; newsletters; newspapers; brochures; magazines; periodicals; posters and prints; calendars; stationery; office requisites; writing, drawing and marking instruments; pencil cases; diaries; printed identity and membership cards; teaching and instructional materials.
35 Administration of consumer complaints processes.
36 credit references services; financial risk assessment services.
41 Arranging, conducting and organising workshops, conferences, conventions, demonstrations, displays, exhibitions, fairs, presentations and seminars relating to training; training and education services; training courses; residential training courses; production of training films and videos; setting of training standards; consultancy and information services relating to training.
45 Personal and social services rendered by others to meet the needs of individuals; security services for the protection of property and individuals; prevention of fraud; operation of complaints processes; protection against impersonation; fraud analysis; security risk assessment services; services for exchange of information to prevent fraud; advisory services relating to security; computerised security services for business and domestic establishments; consultancy services relating to security; crime prevention advisory and consultancy services; provision of security information; security advisory services; security assessment of risks relating to guarding, safekeeping and security of persons and property; security consultancy; security services; security services relating to computerised data; security services for buildings; all being provided to individuals and organisations, optionally through a membership scheme.