9 Photographic, measuring, signalling, checking, scientific, optical, nautical, life-saving and surveying apparatus and instruments; apparatus, instruments and media for recording, reproducing, carrying, storing, processing, manipulating, transmitting, broadcasting, retrieving and reproducing music, sounds, images, text, signals, software, information, data and code; sound and video recordings; sound recordings, video recordings, music, sounds, images, text, signals, software, information, data and code provided by telecommunications networks, by online delivery and by way of the Internet and the world wide web; photographic and cinematographic films prepared for exhibition; photographic transparencies; computer software, firmware and hardware; databases; publications in computer readable form; educational and teaching apparatus and instruments; electronic, magnetic and optical identity and membership cards; digital audio and visual recordings; parts and fittings for all the aforesaid goods.
16 Printed matter and publications; paper and cardboard; paper and cardboard articles; books; activity books; pamphlets; manuals; newsletters; newspapers; brochures; magazines; periodicals; posters and prints; calendars; stationery; office requisites; writing, drawing and marking instruments; pencil cases; diaries; printed identity and membership cards; teaching and instructional materials.
35 Administration of consumer complaints processes.
36 Credit reference services.
41 Arranging, conducting and organising workshops, conferences, conventions, demonstrations, displays, exhibitions, fairs, presentations and seminars relating to training; training and education services; training courses; residential training courses; production of training films and videos; setting of training standards; consultancy and information services relating to training.
45 Personal and social services rendered by others to meet the needs of individuals; security services for the protection of property and individuals; prevention of fraud; protection against impersonation; fraud analysis; risk assessment services; services for exchange of information to prevent fraud; advisory services relating to security; computerised security services for business and domestic establishments; consultancy services relating to security; crime prevention advisory and consultancy services; provision of security information; security advisory services; security assessment of risks relating to guarding, safekeeping and security of persons and property; security consultancy; security services; security services relating to computerised data; security services for buildings; all being provided to individuals and organisations, optionally through a membership scheme.