9 Computer software; computer software for customer relationship management; computer programs; computer operating programs; downloadable software; computer software for managing workflow; computer software for managing access to data and documents including but not limited to scanned documents, video and still images and audio data; computer software for creating diary lists; computer software for creating schedules; computer software for retrieval of electronic data and documents; computer software for tracking file status; computer software for routing of messages to designated recipients; computer software for data logging; computer software to capturing and managing customer data; computer software for compiling customer data in a database; computer software for searching logged data; computer software for data analysis; computer software for performing database queries; computer software for extraction of selected data from a database; computer software for creation of reports; computer software for specifying system operational parameters and settings; computer software for transmission and receipt of messages; on-line forms for entry of data to a database; computer equipment; computers; computer keyboards; printers, a-facsimile machines; scanners; data processing equipment; computer peripheral devices; disk drives; electrically, magnetically and optically recorded data for computers; data carriers; magnetic disks; optical discs; CD ROM data carriers; DVD data carriers; data communications equipment; data transfer equipment; data logging apparatus; including, but not limited to, use of the aforesaid goods in customer relationship management.
35 Business consultancy; strategic consultancy; business consultancy relating to the implementation and integration of customer relationship management software; business management assistance; provision of management information; creation of management reports; data logging services; compilation of information into computer databases; data searching in computer files; computerized file management; customer relationship management services.
38 Telecommunications; data transmission; transmission of messages, sounds and images; transmission of information by electronic means; receiving and exchange of information, messages, images and data; electronic mail services; teletext services; communications by and/or between computers and computer terminals, mobile and/or remotes; WAP services; SMS services; facsimile transmission; communications for access to a database; transmission of information from a computer stored data bank for provision and display purposes; electronic transmission of information, messages, images and data for display purposes; provision of on-line access to information; provision of access to information by computer; providing user access to a global computer network; information, advisory and support services relating to any of the aforesaid services.
41 Training in the use of computer software applications, including, but not limited to customer relationship management software; arranging and conducting of seminars in relation to the use of computer software applications.
42 Computer programming; computer software design, design of customer relationship management software; computer systems analysis; computer systems design; conversion of data or documents from physical to electronic media; creating and maintaining websites for others; installation of computer software; rental of computer software.