9 Computer software, namely, telecommunications, data communications and computer network management software; network management software for small, medium and large enterprise-wide systems and networks; information systems management software; information distribution software; software for distribution network management systems; network capacity planning and performance monitoring software; datacomm carrier and network service provider market monitoring software.
16 Publications, namely, texts, guides, manuals, handbooks and technical documentation, relating to implementation, integration, operation, customization, administration, and management of telecommunications, data communications, data communications and computer network management software, sold as a unit with the software.
35 Providing information about computer products.
41 Training and education, namely, conducting classes and workshops in implementation, integration, operation, customization, administration and management of telecommunications, data communications and computer networks.
42 Help desk services; providing technical information; providing information about computer product use, providing customer assistance, and providing software updates and tools.