35 Statistical studies; market surveys; management of computer files; consultancy and telephone services (surveys, opinion polls, market surveys, telemarketing);business consultancy and information, business management, business management and organisation consultancy, business investigations, market research;opinion polling; organization of exhibitions for commercial or advertising purposes; statistical information; consultancy and services relating to marketing;consultancy and services relating to telephone marketing;data entry and data processing;evaluation and definition of consumer profiles;definition and analysis of consumer behaviour;business and marketing strategy consultancy;telephone answering services, namely routing and processing of telephone calls for unavailable subscribers;drawing up and design of texts, questionnaires, investigations and surveys (other than publicity texts);awareness studies by telephone;quality studies by telephone;analysis of texts, questionnaires, investigations and surveys.
36 Consultancy and telephone services (telephone debt collection).
38 Telecommunications via the Internet or transmission contained in an Internet server;transmission by telephone; telecommunications; telephone answering services namely routing and processing of telephone calls;electronic mail via the Internet;reception and dissemination (transmission) of messages;telephone services enabling among other the transmission and exchange of information on multimedia media;communications via national or international networks;providing access to telecommunications networks by computer and by services transmitting information on networks;provision of access to telecommunications networks by computer;management of telephone call centres, namely telecommunication services enabling among other the reception, processing and re-routing of telephone calls;consultancy relating to telecommunications;consultancy and telephone services (transmission and reception of calls).
41 Education; tuition; publication of texts, questionnaires, investigations, surveys, pamphlets and printed forms (other than publicity texts);education, provision of training in the field of telemarketing or telecommunications;arranging and conducting of colloquiums, competitions, lectures, congresses, exhibitions, seminars, symposiums and conventions relating to the field of telemarketing or telecommunications;publication of teaching materials;telephone services and consultancy (telephone training).
42 Computer programming; leasing of access time to a computer data base server centre; quality control; technical research in the field of awareness studies and quality studies by telephone.