9 Computer software; software for collecting and analysing behavioural data; documents, information, text, data and other media, all being electronically recorded or downloadable for a computer network or the Internet; CD-Roms; apparatus and instruments for recording and/or reproducing sound and/or video and/or data and/or information.
16 Printed matter; books; instructional and teaching materials; instruction and user manuals; reports.
35 Business management assistance; business management and organisation consulting; personnel management consulting; writing of business reports; professional business consultation; efficiency experts services; preparation of project studies relating to business managers; employment counselling; advisory services relating to any of the aforesaid services; all provided on-line from a computer database or the Internet.
41 Education; instruction; training services; organisation and administration of educational and training conferences, workshops, seminars and other events.
42 Provision of access to networks; hosting web pages on the Internet for third parties (web hosting services); home page design services; Internet-based website development services for third parties; creation, development, implementation, advice on and care of data processing programs; computer programming services; application service provider.