9 Telephone, voice, video and data telecommunications apparatus; telephone networks; signal transfer, relay and distribution systems; telephone exchanges; telephone line and signal switches; telephone line signal loading activity monitors; electronic signal monitors; telephone call distribution apparatus; automated call handling, logging and monitoring apparatus; telephone call management information systems; information display systems; computers; computer programs and software; computer input and output peripheral and computer accessories.
37 On-site and off-site operational support services in connection with the operation of telecommunications and computer equipment and installations; telecommunications systems and hardware installation, maintenance refurbishment and upgrading services.
38 Telecommunications and broadcast services; network and network provider services; electronic signal switching, transfer, relay and distribution services; telephone services; telecommunications signal switching services; electronic communication and mail services; telephone call centre management services; electronic mail and voice mail services; rental and leasing of telecommunications; telephone exchange and telephone call centre equipment; electronic message services.
41 Education and training services; training research and development services; personnel development services; services in connection with the provision of audio visual training course material; educational and training standards examination and certification services; instructor training services; telephone operator, agent and operator, agent group training services; managerial and supervisory training services in connection with call handling and time management, supervision and operation of telecommunications equipment and telephone call centres.
42 Technical consultancy services in connection with telecommunications, computers, software and programming; computer programming services; alignment calibration and testing services; maintenance, updating and upgrading of computer software; technical and professional advisory services in connection with telecommunications; diagnosis and remedial correction of faults in computer software; telephone line activity monitoring; data encryption and decoding services; telecommunication systems and hardware development services; on-line software support services; rental and leasing of computer equipment.